Kendall Sinnott
Brisbane,QLD
Summary
Store Manager with extensive experience at Tommy Hilfiger and Calvin Klein, skilled in driving sales growth and enhancing customer service. Proven ability in inventory management and team leadership, successfully developing strategies that boosted sales. Recognised for attention to detail and fostering strong team dynamics, ensuring operational excellence and customer satisfaction. Successfully achieved sales targets and KPI’s regularly by creating smooth store operations, extensive focus on team development and overall maintenance of high store standards
Overview
8
8
years of professional experience
Work History
Store Manager
Tommy Hilfiger PVH Brands
Brisbane DFO, QLD
08.2026 - Current
- Led Tommy Hilfiger store operations and daily sales floor execution.
- Managed associate scheduling, coaching, and performance support across retail shifts.
- Monitored inventory, stockroom organization, and merchandise replenishment processes.
- Oversaw merchandising, product displays, and stockroom organization
- Handled customer concerns and resolved service issues professionally
- Supported store leadership with employee coaching and performance reviews
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Developed strategies for increasing sales and improving customer service.
- Created weekly schedules for store employees according to labor laws and budget constraints.
Store Manager
Calvin Klein PVH Brands
Brisbane DFO, QLD
02.2025 - 08.2026
- Managed daily store operations and supervised retail associates
- Scheduled staff shifts and balanced labor coverage
- Trained team members on sales floor procedures and customer service
- Monitored inventory levels and coordinated merchandise replenishment
- Opened and closed store following cash and security procedures
- Resolved customer concerns and supported service recovery
- Reviewed sales reports and adjusted floor priorities
- Enforced company policies and maintained store standards
- Built and maintained strong working relationships with team members.
- Organized merchandise displays according to seasonal promotions or special events.
- Boosted company sales by developing and implementing strategic marketing approaches.
Sales Consultant
Calvin Klein PVH Brands
Brisbane DFO, QLD
01.2024 - 02.2025
- Assisted customers on retail sales floor with product selection and purchase decisions.
- Explained features, pricing, and service plans using store sales materials.
- Processed transactions through POS system and handled payment methods.
- Maintained product displays, signage, and promotional merchandising across showroom.
- Supported inventory checks, stock replenishment, and backroom organization.
- Demonstrated excellent customer service by responding promptly to customer inquiries and complaints.
Assistant Manager
Red Rooster
Proserpine, QLD
03.2019 - 11.2023
- Supervised Red Rooster shift operations and supported front counter service.
- Trained team members on food safety, cleaning, and service standards.
- Managed cash handling, register balancing, and end-of-day reconciliation.
- Coordinated stock ordering, deliveries, and kitchen inventory checks.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Education
Proserpine State High School
Proserpine, QLDSkills
- Sales reporting
- Store operations
- Inventory management
- Staff scheduling
- Team supervision
- Customer service
- Team leadership
- Decision making
- Attention to detail
- Store merchandising
- Reliable
- Documentation and reporting
Timeline
Store Manager
Tommy Hilfiger PVH Brands
08.2026 - Current
Store Manager
Calvin Klein PVH Brands
02.2025 - 08.2026
Sales Consultant
Calvin Klein PVH Brands
01.2024 - 02.2025
Assistant Manager
Red Rooster
03.2019 - 11.2023
Proserpine State High School