Summary
Overview
Work History
Education
Skills
Timeline
Kendall Camara

Kendall Camara

Lisbon
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and dependable candidate successful at managing multiple priorities with positive attitude.

Willingness to take on added responsibilities to meet team goals. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work.

Strong advocate for those in need and committed to providing best possible service. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

I am a Massage Therapist, also qualified in many other areas l have excellent verbal communication and customer service skills. Competent and knowledgeable in variety of massage treatments and beauty treatments. l am positive, enthusiastic and energetic. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference in my work place.

Highly-skilled Massage Therapist with more than 17 years of experience in wide array of healing techniques and modalities. Committed to providing body works for well-being of mind, body and soul. Excellent skills in Swedish, deep tissue, sports neche clients and prenatal massage techniques. Trained massage therapy professional cares for clients l have worked for many different athletes, basketballer's, football players, soccer players, bodybuilders, people that have very physical jobs, back pain, injuries and many other people in all types of professions and l massages to release tension, improve joint mobility and help treat specific medical conditions. I provide injury strapping, pre and post game or activity. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

26
26
years of professional experience

Work History

Clinical Sports Massage Therapist

CEO Business Owner
Quinta Do Anjo, Setubal
04.2022 - Current
  • Recognized signs of complications arising from injury or disease process that require referral to other healthcare professionals.
  • Evaluated work environments for potential hazards that could lead to injury or illness.
  • Designed home exercise programs tailored towards each patient's individual needs.
  • Implemented preventative measures through health promotion activities such as ergonomics training or postural awareness instruction.
  • Communicated effectively with patients, families and caregivers about goals of care plan.
  • Interpreted diagnostic test results including X-rays, MRIs or CT scans in order to identify areas requiring treatment intervention.
  • Provided patient education to help improve understanding of their condition and the importance of exercise, posture and lifestyle changes.
  • Performed manual therapy techniques such as soft tissue mobilization and joint manipulation to reduce pain and restore mobility.
  • Monitored progress of patients during treatments to ensure desired outcomes were achieved.
  • Prescribed therapeutic exercises focusing on strengthening muscles and improving flexibility.
  • Maintained detailed records regarding patient assessments, treatments provided and progress notes.
  • Managed and treated pain in patients.
  • Treated conditions to aid developmental, neurological and orthopedic disorders.
  • Designed treatment program to achieve established goals.
  • Created individualized home exercise programs for outpatient therapy clients to improve health and wellness.
  • Used treatment tables to carefully examine patients and determine proper treatment.
  • Performing sports, remedial, deep tissue massage therapy, cupping and scrapping as required
  • Provide stretching techniques to release muscles and provide maximum function.

Professional Bodybuilder

Business Owner
Around The World, World WIde
01.1998 - Current
  • Professional bodybuilder
  • Use of gym equipment
  • Nutrition knowledge
  • Traveled around the world
  • Stage production
  • Spray tan professional
  • Makeup Artist
  • Prioritized and organized tasks to efficiently accomplish goals.

Clinical Sports Massage Therapist

CEO Fresh Treatments
Brunswick, Victoria
01.2019 - 02.2022
  • Performed detailed assessments of clients to determine specific massage treatment needs.
  • Applied a variety of massage techniques, including Swedish, deep tissue, trigger point therapy, neuromuscular therapy, myofascial release and reflexology, remedial techniques, detoxification of the muscle cupping.
  • Developed and implemented individualized therapeutic sports massage plans for clients.
  • Provided post-event sports massage to athletes to reduce muscle fatigue and improve recovery time.
  • Educated clients on the benefits of massage therapy for pain relief and stress reduction.
  • Developed a rapport with patients by providing support and encouragement throughout their course of treatment.
  • Maintained accurate records of client visits, treatments provided and progress towards goals.
  • Maintained safe working environment that adhered to all applicable laws and regulations governing the practice of clinical sports massage therapy.
  • Provided pre-event sports massages for athletes prior to competitions or events in order to enhance performance levels.
  • Instructed clients on proper breathing techniques while performing strhes.
  • Prescribed home exercises when necessary for continued progress between appointments.
  • Assessed posture, range of motion, flexibility, strength and endurance level prior to beginning treatments.
  • Performed quality, therapeutic bodywork to meet clients' needs.
  • Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
  • Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Assisted patients with injury recovery as part of comprehensive physical therapy plans involving massaging affected muscles to improve mobility and reduce pain.
  • Protected workplace culture by building relationships with team members, respecting diversity and supporting goals.
  • Reviewed client medical histories to inform treatment planning.

Receptionist Manager

Fresh Treatments
Brunswick, Victoria
01.2019 - 01.2022
  • Greeted and directed all visitors, clients, and customers in a professional manner.
  • Managed daily office operations including tracking supplies, updating records, managing mail distribution, and responding to inquiries.
  • Monitored the front desk area to ensure it was kept clean and organized at all times.
  • Assisted with onboarding new employees by providing orientation materials and answering questions about policies and procedures.
  • Responded to customer complaints in a timely manner while ensuring their satisfaction with resolution of issues.
  • Developed processes to improve efficiency in the reception area such as automated check-in procedures.
  • Answered phone calls promptly while routing them appropriately within the organization's structure.
  • Performed data entry tasks related to customer information into computer databases for record keeping purposes.
  • Organized and maintained documents, files and records.
  • Determined staffing requirements, interviewing, hiring and training new employees.
  • Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.

Beauty Salon Owner

CEO Kendall Maree Beauty Salon
Richmond / Fitzroy North, VIctoria
02.2011 - 01.2017
  • Developed and implemented a comprehensive customer loyalty program to increase repeat business.
  • Hired, trained, scheduled, and evaluated staff members in order to maintain high standards of service.
  • Conducted regular meetings with staff to discuss goals, customer feedback, and other relevant topics.
  • Implemented new marketing strategies to increase visibility of the beauty salon in the community.
  • Provided hands-on instruction on proper techniques for skincare treatments, makeup application, hair styling.
  • Performed administrative duties such as payroll processing and bookkeeping activities.
  • Ensured compliance with state regulations regarding health codes and safety protocols within the salon.
  • Resolved customer complaints in a timely manner by providing appropriate solutions or alternatives.
  • Interviewed, trained and supervised employees.
  • Performed treatments such as facials, relaxation massage, laser hair removal, IPL machine, waxing services, including male waxing, manicures, pedicures ,professional makeup and brows, lashes and spray tanning.

Gym Manager/Personal Trainer

Body World
St Kilda, Victoria
03.2007 - 08.2012
  • Ensured the gym had all necessary equipment to maintain safety and efficiency standards.
  • Managed staff scheduling, payroll, and customer service duties.
  • Drafted and implemented fitness programs tailored to individual client's goals.
  • Organized and facilitated group fitness classes for members of the gym.
  • Developed marketing campaigns to increase membership base and revenue streams.
  • Maintained a clean, organized environment throughout the facility at all times.
  • Resolved customer complaints in a timely manner while upholding company policies.
  • Created promotional materials such as flyers and brochures to advertise services.
  • Provided feedback on employee performance reviews, coaching when needed.
  • Handled daily administrative tasks including filing paperwork and responding to emails.
  • Oversaw hiring process for new employees including conducting interviews.
  • Trained new staff members on proper use of exercise equipment and safety protocols.
  • Educated clients on proper nutrition habits that support their fitness goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Perform one on one personal training sessions
  • Provide nutrition advise for personal goals of every client
  • Provide group training sessions
  • performed stretching classes
  • instructed spin/cycle classes

Education

High School Diploma -

John Gardiner Secondary College, Hawthorn, VIC
11.1994
  • Completed continuing education in: Certificate II in Modelling
  • Certificate IV in Beauty Therapy
  • Introduction in Kinesiology
  • HLT52015 Diploma in Remedial Massage
  • HLT42021 Certificate IV in Massage Therapy
  • Specialist Sports and Exercise Physiotherapist
  • Cert IV Makeup Artist
  • Certificate III & IV Personal Trainer
  • Certificate in Laser hair removal machine

Skills

  • Swedish Massage
  • Body Mechanics
  • Customer Consultation
  • Understanding of Body Signals
  • Administrative Procedures
  • Stress Management Techniques
  • Understands Spa Services
  • Front Desk Management
  • Service Optimization
  • Prenatal Massage
  • Aromatherapy
  • Relationship Building and Management
  • Customer Needs Assessment
  • Hot Stone Massage
  • Reflexology
  • Administrative Support
  • Deep Tissue Massage
  • Treatment Planning
  • Sports Massage
  • Massage Therapy
  • Social Skills
  • Physical Strength
  • Business Management
  • Makeup
  • Laser Hair removal
  • Day treatment professional
  • Professional telephone voice
  • Professional relationships

Timeline

Clinical Sports Massage Therapist - CEO Business Owner
04.2022 - Current
Clinical Sports Massage Therapist - CEO Fresh Treatments
01.2019 - 02.2022
Receptionist Manager - Fresh Treatments
01.2019 - 01.2022
Beauty Salon Owner - CEO Kendall Maree Beauty Salon
02.2011 - 01.2017
Gym Manager/Personal Trainer - Body World
03.2007 - 08.2012
Professional Bodybuilder - Business Owner
01.1998 - Current
John Gardiner Secondary College - High School Diploma,
Kendall Camara