INTERN
KENYA REVENUE AUTHORITY
08.2022 - 01.2023
- Assisted in providing technical support to employees or customers. This includes troubleshooting hardware and software issues, setting up new equipment, and helping users with basic IT problems.
- Assist in data entry tasks, data cleaning, and data migration and also helped maintain and update databases and spreadsheets.
- Assisted network administrators with tasks such as configuring routers and switches, monitoring network performance, and troubleshooting network issues.
- worked on coding projects and contributed to open-source projects, assisted in maintaining and updating existing software applications.
- worked with the research team to conduct research on emerging technologies, industry trends, and best practices in IT to keep the organization informed and up-to-date.
