Kennedy Matenga
238 Wakaden St Griffith,NSW
Summary
Dedicated professional with a proven track record at Kmart, enhancing customer satisfaction through exceptional service and product knowledge. Skilled in inventory control and customer assistance, consistently meeting production goals with Hello Fresh. Demonstrates reliability, multitasking abilities, and a commitment to excellence, significantly improving efficiency and the shopping experience.
Energetic and friendly individual with excellent communication skills and positive attitude. Knowledgeable about product displays and customer interaction, with experience in handling transactions and inventory management. Committed to ensuring pleasant shopping experience and increasing store sales through attentive service and reliable support.
Overview
3
3
years of professional experience
Work History
Retail Worker
Kmart
08.2022 - 11.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
Production Associate
Hello Fresh
03.2022 - 07.2022
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
Education
High School Diploma -
Mt Roskill Grammar School
Auckland NZ11-2021
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Stock replenishment
- Merchandise display
- Product knowledge expertise
- Time management
- Inventory control
- Multitasking
- Product labeling
- Stockroom organization
Timeline
Retail Worker
Kmart
08.2022 - 11.2024
Production Associate
Hello Fresh
03.2022 - 07.2022
High School Diploma -
Mt Roskill Grammar School
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