Kenneth Joone Ladjabangsa

Crew Member

McDonalds Ballina Central

Ballina , NSW

01.2019 - 12.2023

Performed cashier duties such as taking orders, collecting payments and providing change.
Served food quickly for positive guest experiences.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Provided excellent customer service to maintain a positive atmosphere for guests.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Wiped down tables and equipment, swept and refilled stock.
Organized and restocked supplies to support operations and team productivity.
Resolved customer complaints in a professional manner.
Interacted pleasantly with guests to deliver quality customer service.
Packaged menu items into bags or trays and placed drink orders into carriers.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Restocked kitchen supplies including food products and utensils.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Packed fast food products in approved containers, cups, and bags.
Drove team success by quickly completing assigned tasks.
Upheld high standards of productivity and quality in operations.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Presented orders to guests within anticipated service times.
Adhered to health department regulations regarding food handling procedures.
Monitored quality of food served to ensure it met company standards for presentation and temperature.
Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Assisted management team with inventory counts of food products and beverage supplies.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.