Kenneth Kin-Shing Liu
Beecroft,NSW
Summary
- Goal-oriented hard worker offering 15 years of banking and finance experience and 5 years of business oriented life experience.
- Practiced negotiator and networker with positive mentality and strong critical thinking skills. Expert in business and personal finance.
- Strong knowledgeable about banking practices, regulatory standards and available products and services. Good relationship-building, communication and program management abilities.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
- Gifted in building connections, demonstrating products and maintaining consistent sales. Persuasive negotiator with forward-thinking and performance-oriented nature.
Overview
27
27
years of professional experience
Work History
Sales Executive
Meet Meat Pty Ltd
11.2022 - Current
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
General Manager
SMF Trading Ltd
09.2017 - 07.2022
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Business Banking Relationship Manager
National Australia Bank
11.2014 - 08.2017
- Credit approval limit up to $10m
- Look after > 50 high net worth corporate and business clients.
- Met with customers to assess needs and propose customized solutions.
- Delivered exceptional experience and maintained productive relationships with area small and medium businesses.
- Provided leadership and direction to grow team portfolio and increase revenue.
- Structured and finalized secured and unsecured loans.
- Developed and implemented marketing and business plans.
- Complied with established internal controls and policies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
Vice President
GET Wealth Management Limited
05.2011 - 09.2014
- Identify and sourcing new potential clients and provide wealth management services
- Identify and Analysis clients full financial situation to provide full suite of wealth management services
- Fund analysis and client portfolio management, recommend products to meet their short, medium and long term investment goals and risk management needs
- Total client funds under management approx HKD100m
- Team management and building through different activities, overseas trips, providing support, motivate and experiences sharing
- Hiring and Lead a team in training, setting up sales goals, managing pipelines, sale plans, marketing and closing deals.
Relationship Manager
DBS Bank
05.2010 - 02.2011
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise in Cash Management Services
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Business Banking Manager
ANZ Bank Australia
01.2008 - 01.2010
- Actively managed portfolio of 200 SME clients
- Facilities serviced up to $1m
- Responsible for structuring and compiling and assessing various commercial lending applications
- Increase portfolio revenue through cash, transactional and other direct investments as well as business lending
- Maintaining strong relationship with existing clients, external referral partners (accountants, lawyers, brokers) to source new clients to Bank
- Conducting face to face interviews with new and existing clients, conduct partnership reviews to consistently identify referral opportunities for product partners include, Trade, FX, Leasing, Financial Planning, Mortgage, Commercial Cards to increase product penetration of each client
- Report directly to Area Manager and has been nominated as Acting Area Manager for colleagues while Area Manager was away on leave;
Relationship Manager
Commonwealth Bank of Australia
08.2006 - 11.2007
- Relationship managing a portfolio of 180 ex-Corporate/ SME clients with a focus on growing profitable business; business development and increase clients product penetration with the Bank
- Responsible for structuring, pricing and approval of commercial lending application
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Auto Decision credit accreditation
- Perform approval of facilities to client up to AUD$10m
Personal Banking Officer
HSBC Bank Australia Ltd
05.2001 - 08.2006
- Continuously to seek investment and lending opportunities from new and existing personal clients
- Act as a relief Customer Service Manager
- Create, co-ordinate, implement in branch marketing strategies to increase sales as well as product training
- Promoted financial products by maintaining excellent service offering knowledge.
- Worked closely with management to strategise sales techniques to increase branch production and customer service.
- Cross-sold bank products and services to meet customer needs and provide options.
Sales Assistant
Grace Brothers/Myers
11.1997 - 02.2002
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Sales Assistant
Watch World Enterprises
05.1996 - 10.1997
- Battery replacement
- Watchbands adjustments
- New watch sales
Education
Graduate Diploma - Financial Planning
FINSIA
Sydney, NSWBachelor of Commerce - Economics and Marketing
Macquarie University
Sydney, NSW12.2000
Highest School Certificate -
The Kings School
Sydney, NSW1996
Skills
- Customer Networking
- Consultative Sales Approach
- Client Rapport-Building
- Customer Relationship Management
- Teamwork and Interpersonal Skills
- Leadership Skills
- High Net Worth Individuals Marketing
- Portfolio Management
- Financial Reporting and Analysis
- Pricing Structures
- Loan Application Assessment
- Loan Product Sales
- Loan Underwriting
- Commercial Mortgage Lending
- Credit Approval and Denial
Languages
Chinese (Cantonese)
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Sales Executive
Meet Meat Pty Ltd
11.2022 - Current
General Manager
SMF Trading Ltd
09.2017 - 07.2022
Business Banking Relationship Manager
National Australia Bank
11.2014 - 08.2017
Vice President
GET Wealth Management Limited
05.2011 - 09.2014
Relationship Manager
DBS Bank
05.2010 - 02.2011
Business Banking Manager
ANZ Bank Australia
01.2008 - 01.2010
Relationship Manager
Commonwealth Bank of Australia
08.2006 - 11.2007
Personal Banking Officer
HSBC Bank Australia Ltd
05.2001 - 08.2006
Sales Assistant
Grace Brothers/Myers
11.1997 - 02.2002
Sales Assistant
Watch World Enterprises
05.1996 - 10.1997
Graduate Diploma - Financial Planning
FINSIA
Bachelor of Commerce - Economics and Marketing
Macquarie University
Highest School Certificate -
The Kings School
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