Summary
Overview
Work History
Education
Skills
Professional Experience
Hobbies and Interests
Timeline
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Kenta Hillman

Queanbeyan,NSW

Summary

Motivated Commerce/Arts student at ANU majoring in Japanese and Finance with a strong foundation in cross-cultural communication, customer service, and supply chain operations. Proven ability to adapt in fast-paced environments, demonstrated through a retail role and an internship in Japan. Skilled in problem-solving, translation, and collaboration across diverse teams. Passionate about sustainable business, continuous learning, and contributing to people-focused outcomes.

Overview

2
2
years of professional experience

Work History

Café Assistant

The Lab
02.2022 - 07.2024
  • Managed bookings and service for groups of up to 50, maintaining composure and efficiency under pressure.
  • Delivered high-volume customer service to 100+ patrons per shift, preparing 40–50 coffees and 20–25 sandwiches.
  • Trained 2–3 new staff, improving team workflow and service consistency.
  • Balanced part-time work with university studies, demonstrating strong time management and accountability.

Video Script Translator (Japanese–English)

Shinra Inc
01.2023 - 04.2023
  • Collaborated with a team of 20+ to deliver Japanese-English video translations aligned with client tone and intent.
  • Ensured daily communication with editors and project leads, improving translation accuracy and turnaround time.
  • Delivered 20 high-quality translated scripts, meeting unique client requirements.

Student Representative

The Australian National University
02.2022 - 07.2022
  • Responded to 5+ student inquiries daily, offering informed, empathetic support that improved satisfaction and resolution times.
  • Contributed ideas and updates during fortnightly meetings, improving public speaking and presentation skills.
  • Balanced leadership responsibilities with studies, enhancing prioritisation and organisational skills.

Education

Bachelor of Commerce / Bachelor of Arts - Japanese Language, Finance, Economics, Accounting

Australian National University
Canberra, ACT
11-2026

Student Exchange Program -

Waseda University
Tokyo
02.2025

Skills

  • Communication & Interpersonal Skills
  • Translation (Japanese-English)
  • Time Management & Multitasking
  • ERP & Supply Chain Systems (Basic)
  • Data Interpretation & Report Writing
  • Microsoft Office (Excel, Word, PowerPoint)
  • Teamwork & Cross-cultural Collaboration
  • Data Analysis (Basic Excel Modelling)
  • Report Writing
  • Presentation Design (PowerPoint)
  • Cross-cultural Competence
  • Problem-solving in fast-paced settings
  • Initiative & Self-learning
  • Peer Leadership
  • Basic Understanding of Python
  • MYOB(Accounting Software)

Professional Experience

Internship, 09/2024 - 01/2025

SMC - Tokyo, Japan

  • Shadowed supply chain professionals to understand workflows across procurement, logistics, and forecasting.
  • Familiarised with ERP tools and data tracking systems to analyse supplier performance and forecast demand.
  • Attended cross-departmental meetings to explore collaborative strategies for operational efficiency.
  • Gained insight into how real-world supply chains adapt to global challenges and evolving customer needs.

Hobbies and Interests

  • Cooking
  • Subtitling fan translation projects
  • Journaling
  • Reading about political economy and sustainable business
  • Following stock market trends and company fundamentals
  • Language exchange and cultural immersion
  • Playing multiplayer strategy games that foster teamwork and leadership
  • Listening to Music and Podcasts

Timeline

Video Script Translator (Japanese–English)

Shinra Inc
01.2023 - 04.2023

Café Assistant

The Lab
02.2022 - 07.2024

Student Representative

The Australian National University
02.2022 - 07.2022

Bachelor of Commerce / Bachelor of Arts - Japanese Language, Finance, Economics, Accounting

Australian National University

Student Exchange Program -

Waseda University

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Kenta Hillman