Kentaro Yamada

Responsible for tasks such as preparing lecture materials, handling student inquiries, and assisting professors with various administrative duties.

• Contributed to overall hotel operations, specializing in meal service for weddings, banquets, and similar events. Also, providing alcohol at the hotel bar, preparing drinks and food at the café, and supporting VIP in the lounge.
• Service skills and hospitality through a world-class hotel.

• Enhanced customer satisfaction by resolving issues promptly and professionally at home improvement store.
• Managed high-volume inbound calls, providing exceptional service to customers in need of assistance.

Multi-tasked across multiple functions, roles to meet deadlines and organizational expectations, and smooth communication with clients.