Kenneth FAITH
Brisbane City,Queensland
Summary
A friendly individuals who's committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Good at giving people solution and advice to what their needs
Overview
5
5
years of professional experience
Work History
Website Developer (Work From Home)
Accurato LLC
07.2021 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Food Waiter
Rawon Pingsan
02.2019 - 06.2021
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Upheld safety standards by adhering to proper food handling guidelines during every stage of meal preparation and delivery.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
Education
No Degree - Information Technology
Queensland University of Technology
Brisbane, QLD12.2024
Skills
Active listening skills
Sharp problem solver
Energetic work attitude
Top sales performer
Teamwork
Guest Engagement
Exceptional customer service
Order Accuracy
Professional Appearance
Hospitality service expertise
Accomplishments
- Customer Assistance
- Sales
- Consistently generated additional revenue through skilled sales techniques.
- Product Sales
- Customer Interface
- Greeted customers upon entrance.
- Great Customer Service
- Food Handling
- Resolved product issue through consumer testing.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Timeline
Website Developer (Work From Home)
Accurato LLC
07.2021 - Current
Food Waiter
Rawon Pingsan
02.2019 - 06.2021
No Degree - Information Technology
Queensland University of Technology
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