Kenzie Barber
Brisbane
Summary
Experienced in pharmacy retail management with a focus on sales optimization and inventory control. Analyzed bi-weekly sales reports to identify improvement areas, leading to enhanced service offerings. Coordinated staff scheduling and training, ensuring adequate coverage and performance evaluation through regular feedback sessions. Managed supplier interactions and medication ordering, maintaining efficient workflow and compliance with established guidelines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Pharmacy Manager
Kallangur discount drugstore
Brisbane
07.2024 - Current
- Analyzed bi weekly sales reports to identify areas of improvement in service or product offerings.
- retail pharmacy coordinating, rostering, organisation of staff coverage, time sheets.
- Banking, handling cash, counting tills.
- Driving KPIs with staff training/ incentives
- Sales/ growth reports/ KPI result reports.
- Daily task lists/ lunch schedules for team members.
- Inventory and ordering front and back of house.
- Training new employees/ work experience students/ inductions.
- Daily ordering / stock control/ invoicing.
- First point of call for rep interactions / working with reps to drive sales + growth in areas of the pharmacy.
- Dispense tech trained. Z & Fred dispense
- S2S3 trained.
- Providing customers / patients with quality care and professional advice in all aspects of pharmacy.
- Created schedules for pharmacy staff to ensure adequate coverage.
- Planogramming.
- Catalogue set up.
- Webster packing
- Evaluated performance of pharmacy staff members regularly through feedback sessions.
- Ensured proper maintenance of pharmacy equipment and supplies.
Second in Charge/Dispensary Technician
McDowall discount drugstore
Brisbane
07.2023 - 07.2024
- Reported any discrepancies between actual counts of medication inventories versus what is listed on records.
- Organized and stocked shelves with pharmaceuticals to ensure efficient workflow.
- Provided customer service support to patients by answering questions regarding their medication needs.
- Stock taking
- Pos
- Baking
- Operations of lotto terminal/ sales of scratchies etc
- Dispensary technician role
- Webster packing
- S2S3 advice/ labeling
- Managed incoming orders for medications and ensured timely delivery of products to customers' homes or pharmacies.
- Prepared labels for medications according to established guidelines.
Second in Charge /Retail Pharmacy Assistant
Priceline pharmacy Morayfeild
Brisbane
09.2020 - 12.2023
- Maintained cleanliness of pharmacy by stocking shelves, cleaning counters and organizing merchandise.
- Monitored stock levels of over-the-counter medications in order to keep shelves stocked appropriately.
- Assisted in rostering along side Retail manager
- Dispensed medication along side pharmacist
- Answered customer inquiries regarding product availability, prices and alternatives.
- Greeted customers upon entering the pharmacy area and provided assistance when needed.
- Daily task lists for staff
- Planograms
- Catalogue set it
- Inventory ordering/ invoicing
- Stocktaking
Pharmacy Assistant/Cosmetic Beauty Advisor
Priceline pharmacy burpengary
Brisbane
02.2019 - 09.2020
- Pharmacy assistant duties
- POS (Fred)
- S2S3 labeling and advice
- Stocktaking
- Catalogue set up
- Beauty services including makeup
- Ear peircing
- Fragrance recommendations
- Completed daily paperwork associated with filling prescriptions accurately.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Greeted customers upon arrival at the pharmacy counter.
Skills
- Inventory management
- Staff training
- Customer service
- Cash handling
- KPI tracking
- Team scheduling
- Medication dispensing
- Stock control
- Performance evaluation
- Supplier interactions
- Visual merchandising
- Problem solving
- Time management
- Workflow optimization
- Prescription verification
- Patient counseling
- Team building
- Training and mentoring
- Operations management
- Medication ordering
- Direct patient care
- Sales optimization
- Staff management
- Task prioritization
- Multitasking Abilities
- Verbal and written communication
- Schedule management
Certification
S2S3 certification
References
References available upon request.
Timeline
Retail Pharmacy Manager
Kallangur discount drugstore
07.2024 - Current
Second in Charge/Dispensary Technician
McDowall discount drugstore
07.2023 - 07.2024
Second in Charge /Retail Pharmacy Assistant
Priceline pharmacy Morayfeild
09.2020 - 12.2023
Pharmacy Assistant/Cosmetic Beauty Advisor
Priceline pharmacy burpengary
02.2019 - 09.2020