Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Attributes
References
Timeline
Generic

Keona Delaney

Logan Reserve,QLD

Summary

I am a highly organised and detailed orientated individual, able to provide high quality administrative support to various departments. Having a large experience in this field I can successfully action administrative roles including managing office operations, organisation, and internal & external communications. Alongside this, I provide a positive attitude and commitment to ensure a high-quality and high-energy work environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Design Studio Assistant

Plantation Homes
10.2022 - Current
  • Interacting and welcoming clients, management and suppliers
  • Working closely with management, site supervisors and the general manager to keep reception and on site organised
  • Optimized resource usage by managing inventory levels
  • Ordering samples through various suppliers for clients to complete their new home colour selection
  • Conducting inspiration session and taking clients on walk throughs around the studio
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Developed and maintained filing systems to facilitate easy access to information. e.g Hand over packs for supervisor to give clients when the home is completed.
  • Answering/ managing incoming and out going phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Emailing reps and supervisors to confirm time frames are accurate for clients.

Coffee Shop Manager

Kivahan
01.2022 - 08.2022
  • Barista, Customer service, Point of sale (POS), Food preparation, Ordering supplies, Rosters, Banking, Open and close of store, managing staff, Cleaning

Customer Service

Victorious Fitness Supplements
01.2019 - 01.2021
  • Barista, Food preparation, Taking orders, Point-of-sales (POS), Cleaning, Ordering stock, Organising promos, Taste testing at gyms, Running social media outlets, Opening and closing of store

Promotional Work

Armada Nutrition
01.2019 - 09.2019
  • Taste testing supplements, Setting up equipment/ tables, stands, posters, Organising taste testings at various gyms, Ordering supplies

Sales Assistant

M2M Studio Casual
01.2018
  • Customer service focused role, Ensuring correct fit/assisting customers with fittings, Attention to detail ensuring all garments were perfectly presented, Handling of all point of sales

Labourer

Argyll Painting
01.2018 - 01.2019
  • Painting, Cleaning, Preparation

Labourer/ brush hand

TD Painters
01.2017 - 01.2018
  • Painting, Cleaning, Preparation

Self-employed

Thoro-Good Car Detailing
01.2016 - 01.2017
  • Administration, Bookkeeping, Client Bookings, Cleaning vehicles and machinery, Other duties integral to the operation of the business

Dental Assistant

Raceview Dental Surgery
01.2015 - 01.2016
  • Assisting during dental procedures, Adhering to standards and procedures in line with appropriate hygiene and sterilisation requirements, Some administrative functions

Education

Skills

  • Computer Skills
  • Administrative duties
  • POS Terminal Operation
  • Product Knowledge
  • Money handling abilities
  • Customer Service
  • Organisation and Time Management
  • Attention to Detail
  • Creative Thinking

Certification

  • Certificate III in Business
  • Certificate II in Information Digital Media and Technology
  • Certificate II in Visual art
  • Queensland White card (WHS)

Accomplishments

  • Citizenship Award 2010
  • 2011 sporting bursary
  • 2014 Honours in Certificate II Visual art
  • 2015 Term 1-3 Academics award
  • Honours in certificate III Business
  • Honours in certificate II Visual art
  • High distinction certificate II in Visual art
  • High distinction in Math

Attributes

  • Excellent communication skills
  • Proactive and productive team member
  • Always produce a high level of work
  • Computer savvy
  • Able to meet organised targets (KPIs)
  • Honest, reliable, responsible and trustworthy
  • Extremely enthusiastic when it comes to new challenges and opportunities
  • Extremely self-motivated and purpose driven
  • Self-disciplined with an extremely high set of personal standards

References

Upon request 

Timeline

Design Studio Assistant

Plantation Homes
10.2022 - Current

Coffee Shop Manager

Kivahan
01.2022 - 08.2022

Customer Service

Victorious Fitness Supplements
01.2019 - 01.2021

Promotional Work

Armada Nutrition
01.2019 - 09.2019

Sales Assistant

M2M Studio Casual
01.2018

Labourer

Argyll Painting
01.2018 - 01.2019

Labourer/ brush hand

TD Painters
01.2017 - 01.2018

Self-employed

Thoro-Good Car Detailing
01.2016 - 01.2017

Dental Assistant

Raceview Dental Surgery
01.2015 - 01.2016

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Keona Delaney