Keratia Browne
Southport,QLD
Summary
Housekeeping professional with strong background in maintaining cleanliness and organization in various settings. Adept at leading teams to achieve high standards of hygiene and efficiency. Skilled in managing daily operations, training staff, and adapting to changing needs. Known for reliability, effective communication, and results-driven approach.
Overview
9
9
years of professional experience
Work History
Housekeeping Supervisor
Peppers Soul
06.2022 - Current
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board. Working my way up to Supervisor role within 4 years of start date. To now managing teams of 30 staff per day, taking numerous calls and responding to multiple emails daily.
Housekeeping Room Attendant
Peppers Soul
06.2017 - 06.2021
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Housekeeping Cleaner
Mooloolah And Landsborough Medical Centres
05.2016 - 05.2017
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
Bond Cleaning and Domestic Cleaning
K&J’s Affordable Cleaning Services
03.2016 - 05.2017
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Whanganui High School
Whanganui 02.2016
Skills
- Basic computer skills
- Housekeeping knowledge
- Workload Management
- Staff Training
- Room examination
- Multitasking and prioritizing
References
Available upon request
Hobbies and Interests
- Cooking and preparing foods. (Catering)
- Travelling
- Spending time with family
Timeline
Housekeeping Supervisor
Peppers Soul
06.2022 - Current
Housekeeping Room Attendant
Peppers Soul
06.2017 - 06.2021
Housekeeping Cleaner
Mooloolah And Landsborough Medical Centres
05.2016 - 05.2017
Bond Cleaning and Domestic Cleaning
K&J’s Affordable Cleaning Services
03.2016 - 05.2017
High School Diploma -
Whanganui High School
Similar Profiles
Sheena BanghalSheena Banghal
Reservations Agent / Step up Reservations Manager at Peppers Soul Surfers Paradise / AccorReservations Agent / Step up Reservations Manager at Peppers Soul Surfers Paradise / Accor
Madeline DangMadeline Dang
Headwaiter/ Zone at Jose PeppersHeadwaiter/ Zone at Jose Peppers
Liam PhoenixLiam Phoenix
Bartender at Sgt PeppersBartender at Sgt Peppers