KERISSA CARRON

- Maintenance of handling store stock accuracy and procedures.

- Cycle counts, resolving discrepancy and reporting abnormalities in stock related issues.

- Managing the delivery operations and replenishments.

- Assist with day-to-day operations, working efficiently and productively with all team members.

- Ensuring a smooth transition store re-location to pop up.

- Streamlined freight forwarding processes by implementing efficient organizational systems and procedures.

- Managed logistics operations, coordinating freight forwarding for smooth import/export transactions.

- Assisting in preparation of transport documents.

- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.

- Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.

- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.

- Determined and performed appropriate adjustments of authorized stock levels.

- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.

- Stocked merchandise, clearly labelling items, and arranging according to size or colour.

- Maintained effective team member communication.

- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

- Customer service in boutique, after-sales and repair handling.
- Building relationships with new and existing clients as per clienteling guidelines.
- Specialised in time piece and fine jewellery sales. (Ranked Top 5 in Australia).
- Prepared weekly reports: product reviews, requests, best/worst sellers report for buying.
- Sale/ Inventory report for head office.
- Assisted inventory manager with delivery /transfer processes and discrepancy maintenance.
- Creation and maintenance of procedures in back of house
- Managed inventory organization and movement for handbag and ready to wear categories

- Members to maintain a clean, organized, and safe work environment in the stockroom.

- Stocked merchandise, clearly labelling items, and arranging according to size or colour.

- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.

- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.

- Improved store efficiency by streamlining operational processes and implementing time-saving strategies.

- Oversaw store layout and visual merchandising to create an inviting shopping environment that drove customer engagement.

- Optimized scheduling practices to ensure adequate staffing during peak hours while controlling labor costs.

- Assisted in budget development and financial tracking, ensuring adherence to established fiscal guidelines and targets.

- Used POS system to process sales, returns, online orders, and gift card activations.

- Greeted customers, helped locate merchandise, and suggested suitable options.

- Stocked merchandise, clearly labelling items, and arranging according to size or colour.

- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.