Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kamen J. Gutierrez-Sharp

Potts Point,Australia

Summary

Position as Associate Director or Case Manager/Coordinator, Tenancy Manager in Multi Service Organization, working with individuals, groups or families.

Overview

31
31
years of professional experience

Work History

Tenancy Manager

St. George Community Housing-St.Leonards Office
07.2024 - 02.2025
  • Provide exceptional customer service. Work in partnership to sustain social and affordable housing tenancies.
  • Deliver improved housing and wellbeing outcomes for applicants. Planned and prioritised a busy workload.
  • Supported the delivery of services to meet and exceed operational benchmarks

Tenancy Manager

St. George Community Housing-Redfern Office
04.2024 - 06.2024
  • Provide exceptional customer service. Work in partnership to sustain social and affordable housing tenancies.
  • Deliver improved housing and wellbeing outcomes for applicants. Planned and prioritised a busy workload.
  • Supported the delivery of services to meet and exceed operational benchmarks

Supported Employment Coordinator

Casa Esperanza Inc.
05.2020 - 01.2022
  • Employment Specialist is to assist individuals obtain and sustain employment that is consistent with their vocational goals and recovery.
  • Maintained a caseload of about 50-605 individuals. Assessed clients’ vocational functioning, develop employment service plans and worked with interdisciplinary team to ensure alignment; educated clients on job market and related skills; acted as a liaison with employers, when/as needed; facilitated weekly skills development workshops; provided outreach to clients and key stakeholders, when/as needed; and ensured that benchmarks, timelines, goals and objectives were/are being met and reported as required.
  • Responsibilities:
  • Program Planning and Service Delivery
  • Engaged consumers and established trusting, collaborative relationships directed toward the goal of competitive employment in integrated job settings
  • Conducted 110 client assessments to assess clients’ vocational functioning. and provided 1:1 job coaching
  • Develop Employment Service Plan goals consistent with client needs, interests, experience, skills and goals and update the plan quarterly
  • Educated clients on how to differentiate between options for rapid placement and long term career paths
  • Provided clients with weekly updated information about the job market and the skills and experience necessary to obtain and work successfully in a particular job
  • Trained and developed independence skills related to employment, such as travel training, hygiene, self-advocacy, etc.
  • Provided or coordinated transportation for groups or individual career seekers to interviews, employment assessments, job searching, and other employment activities in the community
  • Based on agreement with client, provided education and support to employers, which may include negotiating job accommodations and follow-along contact with employers
  • Conducted bi-weekly workshops and individual sessions to support clients with development of interpersonal and inter-professional skills (i.e. resume preparation, job search, interviewing, computer literacy, multi-functional skill-building essentials, etc.)
  • Co-facilitated computer lab hours to facilitate job search skills, online Microsoft tutorial, keyboarding tutorial, and GED prep courses
  • Completed 4 week training on Supported Employment curriculum, including presentation of in-service trainings based on SAMSHA’s TIP 38 workbook and demonstration videos
  • Provided outreach services to clients, as necessary, when they appear to disengage from SE services. If necessary, maintains some contact even without a vocational focus to sustain engagement with Program
  • Collaborated with project team to identify key stakeholders (education, employment, community partners, etc.)
  • Maintain required 30, 60, 90, 120 day follow-ups and confidential notes to maintain engagement
  • Provided referrals to necessary behavioral health services, social supports, and recovery supports.
  • Participated in weekly Multidisciplinary Team meetings to coordinate and integrate employment plan into Mental Health treatment plans
  • Administrative
  • Completed data collection and outcomes reporting bi-weekly, per grant guidelines, parameters and regulations
  • Documented client progress notes and manage client files per standards and regulations
  • Attend all relevant case conferences and staff meetings, including Multidisciplinary Team meetings
  • Attended grantee meetings and webinars appropriate or required.
  • Attended bi-weekly supervision and provided weekely supervion for 3 Supported Employment Staff
  • Other duties as required

Homeless Case Coordinator

Boston Medical Center
10.2018 - 08.2019
  • Performed 60-85 intakes and information assembly for homeless clients that were living on the streets or in various homeless shelters.
  • Enrolled 60-85 clients with Housing Authorities throughout Massachusetts for the purpose of receiving Section 8 housing, Low Income Housing and or Subsidized Housing. Including enrolling the client on the CHAMPS Application website.
  • Secured housing for 23 homless clients and 10 open placements in secure homeless shelters
  • Assisted 12 clients in areers rent balance forgiveness which allowed the client to apply for Low Income Housing and Housing Lottery

Case Manager/Coordinator

YMCA Of Worcester
02.2012 - 09.2018
  • Promote Health, wellness of Individuals, groups and families.
  • Promote mission statement and implement ideals of Y.M.C.A.
  • Facilitated Advocacy for individuals, groups and families with Social Service Agencies, such as Case Workers, Medical/Legal/Probation Officers, Child Protective Services and Substance Abuse rehabilitation facilities.
  • Counseled individuals over 200, groups and families on a wide range of issues -Physical, sexual and emotional abuse/neglect: stress due to substance abuse and family dysfunction.
  • Facilitated prevention of Drug and alcohol abuse; suicide intervention; runaway intervention; dropout prevention.
  • Advised 40-45 special needs individuals, groups and families ,e.g., learning disabled, physical disabled, medically hospitalized, nursing home committed.
  • Maintained accurate up-to-date Case Records, Medical Releases and confidential correspondences.
  • Emphasized the importance of healthy diets and healthy habits in the workplace and home.
  • Coordinate all issues surrounding admissions to facility for long term or short term rehabilitation care.
  • Managed 10 multiple special projects including medical interns and implementation of aquatic fitness programs.
  • Responsible for physical and fiscal appropriateness of all potential clients -Challenged to jump-start enrollment rate growth by developing new marketing strategies.

Case Manager/Coordinator

EDCO Collaborative
07.2001 - 05.2005
  • District Liaison of Coordinated for intervention services of the Department of Social Services EDCO Collaborative /Department of Youth Services and community agencies to assure appropriateness to individual, groups and families needs.
  • Referred individuals, and families to community resources
  • Strong interpersonal and organizational skills; effective communicator with students, patients, parents, physicians, agencies and other healthcare providers
  • Proven ability to motivate and lead others higher levels of understanding and performance
  • Coordinated and delivered extensive training to co-workers regarding new policy changes and ever changing Department of Social Services regulations
  • Managed database comprised of Attorney's, Social Workers, Case Managers and Surrogate Parents utilized by program, courts and public schools

Head Men's Basketball Coach

Quinsigamond Community College
08.1994 - 10.2003
  • Recruited and enrolled over 120 student athletes in Community College and courses
  • Fostered confidence and ensured openness with students and college faculty relationships to improve successful outcomes.
  • Set goals for personal improvement and over all program success.
  • Construct 33 yearly game scheduling, budgets including meals, transportation, uniforms, equipment.
  • Coordinate class work, study sessions, tutors and career outlook with admission directors of 4 year colleges.
  • Coordination with parents and advocates of students regarding academic progress, medical records, financial well being, adaptation to college life.
  • Assisted in an 8 year period 30 student atheletes in obtaining 2 year college Associate Degrees

Education

Bachelor of Arts -

Clark University

Skills

  • Resource allocation management
  • Performance coaching
  • Building interpersonal connections
  • Client-focused counseling
  • Strategic marketing planning
  • Fluent in Spanish
  • Effective communicator
  • Effective organizational skills
  • Proficient in drafting client progress notes
  • Talent acquisition
  • Knowledge of treatment and rehabilitation facilities
  • Effective verbal communication

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Tenancy Manager

St. George Community Housing-St.Leonards Office
07.2024 - 02.2025

Tenancy Manager

St. George Community Housing-Redfern Office
04.2024 - 06.2024

Supported Employment Coordinator

Casa Esperanza Inc.
05.2020 - 01.2022

Homeless Case Coordinator

Boston Medical Center
10.2018 - 08.2019

Case Manager/Coordinator

YMCA Of Worcester
02.2012 - 09.2018

Case Manager/Coordinator

EDCO Collaborative
07.2001 - 05.2005

Head Men's Basketball Coach

Quinsigamond Community College
08.1994 - 10.2003

Bachelor of Arts -

Clark University

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Kamen J. Gutierrez-Sharp