Summary
Overview
Work History
Education
Skills
Coursework
Languages
Availability
Working With Children Check APP Number
Immunisation
References
Timeline
Generic

Kernali Laxmi Budhathoki

25 Cartwright Crescent Lalor Park

Summary

  • Recently, a high school graduate is seeking a medical administration job, with skills in handling customer inquiries, managing phone calls, and maintaining a welcoming front desk environment.
  • Quick learner with strong communication, problem-solving, and relationship-maintaining skills with customers, as well as multitasking abilities.
  • Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
  • Adaptable professional with a quick-learning ability and a talent for adjusting to new environments.
  • Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
  • I am currently pursuing a Health Administration Certificate Level 3, due to be completed in June 2025.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

7-Eleven
Baulkham Hills, Sydney
02.2025 - Current

Customer Service Associate

GOVITA
Westpoint Shopping Centre, Shop 1000/17
12.2023 - 02.2025

Front of House

Soul Origin
Westfield Penrith, KIOSK K3/585 High St
02.2024 - 02.2025

Education

Certificate 3 - Health Administration

TAFE
Main St, Blacktown NSW 2148
06.2025

High School Graduate -

Wyndham Collage
Nirimba Education Precinct, Eastern Rd, NSW 2763
10-2024

Skills

  • IPT (Information Processing Technology)
  • Excellent verbal and written communication, inbound and outbound calling
  • Phone etiquette and customer service
  • Scheduling and calendar management
  • Proficiency in Microsoft Office (Word, Excel, Outlook), computer skills
  • Time Management and Responsibility
  • Multitasking and organizational skills
  • Leadership and teamwork
  • Customer service
  • Patient scheduling
  • Medical terminology
  • Merchandise orders and exchanges
  • Record keeping
  • Reliability and active listening
  • Work prioritization
  • Team building
  • Appointment scheduling
  • Education and training

Coursework

  • Business Studies
  • Design & Technology
  • IPT (Information Processing Technology)

Languages

English
Professional
Nepali
Professional
Hindi
Professional

Availability

Full-time, 7 days a week (any days, with the ability to commit to shift work hours)

Working With Children Check APP Number

APP7654703

Immunisation

Up to date

References

Name: Silpi Gupta

Owner/Manager of GoVita, Blacktown

Phone: 045-120-0333

Name: Sanjeev Goswami

Owner/ Manager of 7-Eleven Baulkham Hills

Phone: 040-827-0377

Timeline

Customer Service Associate

7-Eleven
02.2025 - Current

Front of House

Soul Origin
02.2024 - 02.2025

Customer Service Associate

GOVITA
12.2023 - 02.2025

Certificate 3 - Health Administration

TAFE

High School Graduate -

Wyndham Collage
Kernali Laxmi Budhathoki