Kerra-Lee Allison
Melbourne,VIC
Overview
8
8
years of professional experience
Work History
Beauty Therapist
The Skin Boutique
02.2025 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including skin treatments & Laser hair removal
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Assessed individual skin conditions accurately to recommend appropriate treatments or products tailored to each client''s needs.
- Maintained counter and display areas for cleanliness and organization.
- Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
- Demonstrated thorough knowledge of all salon products and services.
Beauty Therapist
Laser Clinics Australia
05.2022 - 02.2025
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Increased salon revenue by upselling additional services and retail products to clients.
- Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
- Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Efficiently managed inventory levels of supplies and retail products while minimizing waste.
- Streamlined salon operations by implementing effective organizational systems that improved overall efficiency and service quality.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Used social media platforms to promote salon and services.
- Answered phone calls and emails to schedule client appointments.
Private Nanny
Jacinta Yetman
02.2020 - 05.2022
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as housekeeping tasks or running errands when required.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Used time management and efficient cleaning methods to meet deadlines.
- Sorted, laundered and put away various laundry items.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Washed and put away kitchen dishes, utensils and glassware.
- Assisted with meal preparation
Waitress/Dishwasher Supervisor
Cafe Romantica
01.2017 - 01.2020
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Maintained a clean and sanitary work environment, ensuring compliance with health department regulations.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
Education
Diploma of Beauty Therapy
SuniTafe
Mildura, VICSkills
- Appointment scheduling
- Advanced facial treatments
- Hair removal expertise
- Skincare product sales
- Client consultation
- Upselling strategies
- Skin analysis
- Client relationship building
- Attention to detail
- Multitasking and organization
Timeline
Beauty Therapist
The Skin Boutique
02.2025 - Current
Beauty Therapist
Laser Clinics Australia
05.2022 - 02.2025
Private Nanny
Jacinta Yetman
02.2020 - 05.2022
Waitress/Dishwasher Supervisor
Cafe Romantica
01.2017 - 01.2020
Diploma of Beauty Therapy
SuniTafe