Kerralea Effer
QUIRINDI;NSW,NSW
Summary
Small Business Owner with 11 years of business experience. Knowledgeable about all facets of cleaning and operational of daily task of running a business, from budgeting, training and operational management skills. Committed to running smooth and profitable businesses with focus on customer satisfaction.
Overview
11
11
years of professional experience
Work History
Small Business Owner
Myself
07.2011 - 02.2022
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Devised processes to boost long-term business success and increase profit levels.
- Fulfilled customer needs by completing all task & duties.
- Administration of inventory and Invoicing.
Education
Diploma - Nursing
TAFE Gunnedah
04.2022
Certificate III - Pathology Collection
TAFE
Tamworth 07.2021
Quirindi High School
Quirindi, NSW01.1996
Skills
- Customer Service
- Safety Standards
- Hazardous Chemicals
- Lawn Mowing
- Vacuuming and Dusting
- Interior and Exterior Cleaning
- Use of Chemical Cleaners
- Stain Removal
- Grass Cutting
- Lawncare and Landscaping
- Cleaning Solution Preparation
- Critical Thinking
- Cleaning Products
- Cash Control
- Exterior Window Cleaning
- Hand and Power Tool Operation
- Insecticide Spraying
- Daily Facilities Cleaning
- Supply Replenishment
- Furniture Moving
- Safety Protocols
- Phlebotomy Procedures
- Infection Control Procedures
- Accurate Recordkeeping
- Biohazard Disposal
- Specimen Transportation
- Disposal Procedures
- Sharps Disposal
- Specimen Recording
- Biohazardous Waste Disposal
Reference
Professional Reference
Murravale Retirement Home: (RN) Supervisor Phone 0447465614
Fiona.Thomson1@health.nsw.gov.au
Kim Walton: Australian Unity Service Coordinator Phone 0417486840
Timeline
Small Business Owner
Myself
07.2011 - 02.2022
Diploma - Nursing
TAFE Gunnedah
Certificate III - Pathology Collection
TAFE
Quirindi High School
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