Kerri-Anne Dunbavan
Proserpine,QLD
Summary
Dedicated professional with a strong track record of full-time work experience, now seeking part-time opportunities to balance career aspirations with family responsibilities. Thrives in fast-paced environments and excels at multitasking, demonstrating a commitment
to delivering high-quality results. Proven ability to adapt quickly to new challenges and collaborate effectively with team members to achieve common goals. Passionate about leveraging skills and experience to make a positive impact in a part-time role that aligns with personal and professional objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Tuck Shop Volunteer
Proserpine State School
Proserpine
02.2025 - Current
- Utilized Qkr system effectively.
- Created sticker and compiled tally report.
- Assembled and cooked meals according to customer specifications.
- Facilitated engagement between children and parents.
- Facilitated communication with multiple classrooms via phone.
- Handled incoming calls and addressed inquiries.
- Fulfilled food orders efficiently.
- Monitored supply requisitions.
- Demonstrated proficiency in handling cash transactions and eftpos.
- Performed general cleaning tasks in tuck shop, including wiping counters and emptying rubbish.
Sales Assistant
Radio Rentals
Mackay
06.2017 - 04.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Reviewed eligibility criteria and credit status.
- Negotiated payment plans with debtors
- Facilitated resolution of overdue accounts through negotiation and communication.
CSR (Customer Service Representative)
Kab Seating Mackay Pty Ltd
Mackay, QLD
12.2003 - 08.2015
- Oversaw and managed administrative operations.
- Expanded customer base by implementing effective sales techniques.
- Provided outstanding service to clients.
- Coordinated procurement of supplies to maintain stock levels.
- Managed inventory transfers.
- Established connections across multiple branches and head office.
- Created cost estimates for incoming and existing orders.
- Cultivated relationships with KABs dealers, including longstanding and recent partners.
- Determined appropriate seating solutions for transport, mining, forklift, and agriculture industries.
- Resolved complex issues efficiently.
- Supported North QLD representative in various tasks.
- Showcased proficiency in products, spare parts, and brackets.
- Created detailed specification sheets
- Proficient in Excel, Microsoft Word, and Microsoft Office.
- Utilized various ordering systems such as AX and Quadrem.
- Managed purchase orders to optimize supply chain efficiency.
- Constructed seating arrangements using specialized software.
- Executed various warehouse responsibilities efficiently.
Education
Year 12 Certificate -
Sarina State High School
Sarina, QLD2008
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Adaptability and dependability
- Computer skills
- Customer service
Certification
- Cert II in business communications & technology
- Year 12 certificate
- Blue Card
Timeline
Tuck Shop Volunteer
Proserpine State School
02.2025 - Current
Sales Assistant
Radio Rentals
06.2017 - 04.2018
CSR (Customer Service Representative)
Kab Seating Mackay Pty Ltd
12.2003 - 08.2015
Year 12 Certificate -
Sarina State High School