Summary
Overview
Work History
Education
Skills
Serialnumber
Additionalinformation
Profile Snapshot
Camping and outdoor activities
Timeline
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Kerri Keogh

Yarramundi,NSW

Summary

With integrity, emotional intelligence, and a wealth of experience, I possess the necessary skills and personal attributes to excel as a Senior Learning and Development Officer at Brush Farm Academy and beyond. This role aligns perfectly with my capabilities, values, and extensive experience, making me an asset to any team within CSNSW. I have a comprehensive understanding of the position's requirements and welcome any additional training CSNSW can provide to further enhance my success in this role and advance my career. In June 2024, I successfully completed the Senior Correctional Officer Leadership program, and I am currently pursuing a Diploma in Leadership and Management through TAFE NSW, set to be finished by February 2025. With over 17 years of experience in a correctional centre environment, I effectively transfer my knowledge and skills to junior staff, ensuring a safer workplace. By sharing lessons learned from past mistakes, I contribute to a more informed and secure work environment, bringing me great satisfaction.

Overview

17
17
years of professional experience

Work History

Assistant Superintendent (Temporary Role)

Brush Farm Academy
05.2022 - Current
  • As part of my responsibilities, I provide primary training for the Certificate III in Correctional Practices to new recruits
  • My expertise extends to various aspects of custodial corrections, ensuring strict adherence to policies and procedures.
  • Maintained open lines of communication with clients to provide regular updates on project progress, address concerns promptly, and foster trusting relationships built on transparency and professionalism.
  • Facilitated conflict resolution between team members by mediating disputes and fostering open communication channels among the workforce.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Enhanced communication between departments by implementing weekly meetings and progress reports.
  • Coordinated efforts between design, construction, and management teams effectively to ensure seamless transitions throughout project lifecycles from inception through completion while meeting or exceeding client expectations consistently along the way whenever possible as well.
  • Performed classroom evaluations to assess teacher strategies and effectiveness.
  • Observed teachers, documented activities and implemented improvement plans to optimize classrooms.
  • Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.

Senior Correctional Officer

Corrective Services NSW
01.2022 - 05.2022
  • Mentored junior correctional officers, sharing best practices in effective inmate management strategies.
  • Reduced instances of inmate misconduct by enforcing strict adherence to facility rules and regulations.
  • Maintained accurate records of all interactions with inmates in accordance with departmental guidelines on documentation standards.
  • Promoted a culture of inclusivity by treating all staff, inmates, and visitors with dignity and respect, regardless of race, religion, or gender identity.
  • Conducted thorough searches for contraband, preventing potential threats to the safety of staff and inmates.
  • Maintained safety and security within the correctional facility through diligent monitoring and supervision of inmates.
  • Assisted in coordinating transportation arrangements for court appearances, medical appointments, and inter-facility transfers for inmates.
  • Responded swiftly to medical emergencies within the institution, providing first aid care while awaiting professional assistance when necessary.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.

Assistant Superintendent (Temporary Role)

Brush Farm Academy
01.2021 - 01.2022
  • As part of my responsibilities, I provide primary training for the Certificate III in Correctional Practices to new recruits
  • My expertise extends to various aspects of custodial corrections, ensuring strict adherence to policies and procedures.
  • Improved project efficiency by streamlining processes and effectively delegating tasks to team members.
  • Maintained open lines of communication with clients to provide regular updates on project progress, address concerns promptly, and foster trusting relationships built on transparency and professionalism.
  • Facilitated conflict resolution between team members by mediating disputes and fostering open communication channels among the workforce.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Supervised staff by checking work against project expectations.
  • Mentored junior colleagues in leadership roles, enabling them to take on more responsibility within the organization successfully over time as they developed professionally under guidance from experienced leaders like myself at each stage of their careers.
  • Performed classroom evaluations to assess teacher strategies and effectiveness.
  • Observed teachers, documented activities and implemented improvement plans to optimize classrooms.
  • Coordinated staff and student activities to promote a safe and productive learning environment.
  • Verified student grades, attendance and schedules.

First Class Correctional Officer

Dillwynia Correctional Centre
10.2020 - 01.2021
  • As a dedicated Correctional Officer, I uphold unwavering standards of continuous static and dynamic security within the confines of inmate and offender activities
  • My role is pivotal in ensuring the safety and well-being of both staff and inmates.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.

Acting Senior Correctional Officer

Dillwynia Correctional Centre
07.2015 - 10.2020
  • As an accomplished Correctional Officer, I oversee daily operations within a designated area, playing a pivotal role in maintaining both dynamic and static security
  • My responsibilities extend to various operational contexts, including courts, police cells, and inmate transportation
  • I am deeply committed to the safety, security, welfare, and rehabilitation of inmates and offenders, aligning my actions with legislative and policy guidelines.

Correctional Officer

Dillwynia Correctional Centre
08.2007 - 06.2015
  • During the early stages of my career, I held various positions that allowed me to develop a comprehensive skill set
  • These roles included responsibilities related to escorting offenders, control room operations, gate procedures, and offender management
  • Additionally, I gained proficiency in utilizing the Offender Integrated Management System
  • As a dedicated Correctional Officer, I maintain unwavering standards of continuous static and dynamic security within the inmate and offender environment
  • My role is pivotal in ensuring the safety and well-being of both staff and inmates.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.

Education

Certificate III - RPL Certificate III in Correctional Practice

Corrective Services Academy
Eastwood, NSW
11.2019

Certificate IV - Training And Assessment

Pinnacle Safety And Training
Silverwater, NSW
04.2019

Certificate IV - Correctional Supervisors Course

Corrective Services Academy
Eastwood, NSW
09.2018

Certificate III - Correctional Officer Training

Corrective Services Academy
Eastwood, NSW
08.2008

Certificate III - Outdoor And Recreation

TAFE NSW
Wentworth Falls, NSW
07.2004

Skills

  • Policy Implementation
  • Safety oversight
  • Conflict Mediation
  • Quality Assurance

Serialnumber

1006061

Additionalinformation

Field Training Officers Course, 

Certificate IV in Training and Assessment (TAE 40116), 

Certificate IV in Correctional Practices (CSC40115), 

Recognition of Prior Learning Certificate III in Correctional Practices (CSC30115), 

Certificate III in Correctional Practices (CSC30101), 

Certificate III in Outdoor Recreation, 

Relevant courses related to functional management, 

Electronic Document Record Management Systems, 

Student Information Systems,

Janison Learning Management System, 

Offender Integrated Management System, 

Offender Telephone System, 

CSNSW Intranet,

Microsoft Word, Outlook, PowerPoint and Excel.

Profile Snapshot

I have the integrity, experience, emotional intelligence, skills, ability, and personal attributes to undertake this role and be a successful Senior Learning and Development Officer at Brush Farm Academy and beyond. I am an asset to any team and role within CSNSW. This position would suit me as I hold the capabilities, values, and experience to fulfill this role successfully. I have a thorough understanding of the role and the requirements of the position and welcome any further training CSNSW could offer me to succeed in this role and with my career. I successfully completed the Senior Correctional Officer Leadership program in June 2024, and I am currently undertaking studies for a Diploma in Leadership and Management through TAFE NSW, expected to be completed by February 2025.

Camping and outdoor activities

“I am an avid traveler who cherishes the natural environment and seeks disconnection from technology. Whether camping or hiking in the great wilderness, I’ve explored Tasmania, Cyprus, Cook Island, and various European landscapes. My outdoor pursuits include bushwalking, abseiling, and kayaking. Overseas adventures in Italy, Greece, and Ireland have exposed me to diverse cultures, foods, and breathtaking views. I appreciate the world around us, often packing up for weekends of self-sufficient relaxation with spectacular vistas. Cooking over a campfire, stargazing, and sharing stories with friends and family complete my outdoor experiences.”

Timeline

Assistant Superintendent (Temporary Role)

Brush Farm Academy
05.2022 - Current

Senior Correctional Officer

Corrective Services NSW
01.2022 - 05.2022

Assistant Superintendent (Temporary Role)

Brush Farm Academy
01.2021 - 01.2022

First Class Correctional Officer

Dillwynia Correctional Centre
10.2020 - 01.2021

Acting Senior Correctional Officer

Dillwynia Correctional Centre
07.2015 - 10.2020

Correctional Officer

Dillwynia Correctional Centre
08.2007 - 06.2015

Certificate III - RPL Certificate III in Correctional Practice

Corrective Services Academy

Certificate IV - Training And Assessment

Pinnacle Safety And Training

Certificate IV - Correctional Supervisors Course

Corrective Services Academy

Certificate III - Correctional Officer Training

Corrective Services Academy

Certificate III - Outdoor And Recreation

TAFE NSW

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Kerri Keogh