Kerri Viljoen

• Photographing families and wedding events
• Diary management over national time zones
• Organising client consultations and appointments
• Marketing through web and social media
• Weekly usage of QuickBooks accounting software
• Editing images via various software
• Arranging expos and team functions
• Training and managing small teams.
• Securely maintaining customer accounts and personal information
• Maintaining and monitoring databases
• Recruiting staff members
• Ordering of stationery and office supplies

• Relationship building across internal and external stakeholders.
• Training of colleagues on systems and company policies.
• Continuous ways of improvement for streamlining processors.
• Documented findings with professional reports and correspondence, including corrective action recommendations to return properties to compliant status.
• Closely inspected properties to verify compliance with contractual requirements.
• Investigated alleged violations of property licenses and permits to determine extent of issues and necessary remedies.
• Collected samples and other forms of evidence for documentation and analysis.
• Maintained up-to-date knowledge of inspection techniques, codes, ordinances, and regulations.
• Conducted site pre-inspections and coordinated post-construction audits.
• Liaising directly with both client and customers.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to offered services.
• Answered customer queries and finding positive solutions and outcomes.
• Diary management and scheduling for my daily, weekly, and monthly priorities.
• Directed customer communication to appropriate department personnel.

Maintaining client database

• Diary management and coordination of meeting rooms
• Transferring calls as necessary
• Greeting all visitors and representing front of office
• Handling all queries ( in house and external)
• Performing all ad-hoc administration duties

• Maintaining client database
• Contacting all current and old clients to make sure their information was up to date
• Scanning and uploading client details into database
• Assisting with office enquiries
• DSL Tracker system input
• Ordering all office supplies
• Faxing, photocopying and filing
• Providing ad hoc support to other departments
• Filing all client information securely
• Arranging and documenting all couriers

• Liaising with clients, vendors and staff members
• Sorting and distributing mail
• Scheduling customer appointments
• Photo editing and album designing for clients
• Diary management, scheduling all client appointments
• Scanning and filling client information onto database
• Arranging print orders

• Implementing marketing strategies to increase clientele
• Arranging print orders
• Photographing people in studio
• Liaising with staff, vendors and clients for all orders
• Processing of supplier invoices and any personal expenses
• Arranging and documenting all couriers
• Assisting clients with complaints and queries
• Ordering all studio supplies and equipment