Dynamic professional with extensive experience at BLUECARE Home Care, excelling in client service optimization and effective teamwork. Proven ability to develop personalized care plans, enhance client well-being, and foster strong relationships. Skilled in office administration and effective problem solving, ensuring high-quality care and support for clients and their families.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Assess client needs and develop care plans with a multidisciplinary team.
Maintain up to date client records, documentations and case notes
Coordinate care services and facilitate transitions, including exit planning
Act as a primary contact for clients, ensuring effective communication
Oversee and manage budgets for care services efficiently
Monitor and evaluate care plans, addressing risks and improving quality
Support clients with education, reources and navigation of care systems
Report incidents, handle complaints, and contribute to service improvement.
Foster a positive and ethical team culture with accountability and collaboration
Provide training and education for staff on care management processes