Kerrie Fullick
Raymond Terrace,NSW
Summary
Experienced professional seeking opportunities in the learning and education sector or administration field. Committed to continuous learning and pursuing relevant courses to advance career. Skilled in applying expertise in a professional and efficient manner. Passionate about contributing positively to organisations.
Support professional with comprehensive understanding of administrative and customer service tasks, delivering reliable assistance and improving team efficiency. Known for fostering collaborative environments and adapting to changing needs. Skilled in multitasking and conflict resolution, valued for reliability and flexibility.
Overview
7
7
years of professional experience
Work History
School Administration Officer /School Learning Support Officer
Bourke High School
07.2023 - Current
- Liaise with teaching and executive staff daily to assist in implementing education programs for the students.
- Assist in behavioural programs to promote happy and safe learning environment.
- Assist students with sight words and reading, document student’s ability.
- Provide support for students with identified diverse learning needs including disability in classrooms and other learning environments under the direction and supervision of a teacher to support the achievement of educational outcomes.
- Assist with toileting and personal care needs of students at all ages and dependency levels, including washing, bathing, showering, dressing and changing.
- Undertake a wide range of administrative duties to facilitate student learning, school routines and classroom activities, including word processing, managing emails and other correspondence, and maintaining school and computerised records.
- Respond to and assist with enquiries from students, parents, staff and the community.
- Maintain records and enter financial data into computer systems and prepare financial records and reports for review and authorisation.
- Assist staff with the preparation of school documents, internal and external publications and learning materials using computer applications and other office equipment.
- Operate and ensure the upkeep of office and/or classroom equipment and machinery.
- Prepare and process financial transactions within established routines, methods and procedures including assisting with year-end processing and the processing of casual staff timesheets.
- Provide administrative support to executive staff and school committees, including arranging appointments, meetings and venues; taking and distributing minutes; as well as drafting confidential and general correspondence.
- Arrange quotes for the purchase, maintenance and disposal of school equipment.
Customer Service Representative
Commonwealth Bank of Australia
03.2020 - 06.2023
- Perform teller duties for customers ie; deposits, withdrawals, transfer of monies.
- Uncover customer needs and refer them to an appropriate specialist.
- Articulate the Banks features and benefits of products and services using brochures and One.CBA.
- Handle cash and coin effectively and safely using the Banks preferred methods.
- Handle customer’s complaints/compliments using specified procedures.
- High importance of providing excellent and effective customer service.
- Selected Accomplishments:
School Learning Support Officer
Walgett Community College Primary School
08.2018 - 12.2020
- Liaise with teaching and executive staff daily to assist in implementing education programs for the students.
- Assist in behavioural programs to promote happy and safe learning environment.
- Assist students with sight words and reading, document student’s ability.
- Provide support for students with identified diverse learning needs including disability in classrooms and other learning environments under the direction and supervision of a teacher to support the achievement of educational outcomes.
- Assist with toileting and personal care needs of students at all ages and dependency levels, including washing, bathing, showering, dressing and changing.
- Selected Accomplishments:
Administration/Learning Support Officer
St Joseph’s Primary Walgett
02.2018 - 08.2018
- General office duties; photocopy, fax documents, answer phone.
- Effectively communicate with all staff, parents and general public.
- Record student attendance daily using SAS – student data management.
- Create new enrolments.
- Reconciliations daily using Quickbooks financial program.
- Handling of money, banking of monies.
- Assist in classroom as support to teacher.
- MiniLit Reading Program fully qualified and performed daily with 3-4 students.
- Selected Accomplishments:
Education
Certificate - Anaphylaxis For Teaching And Administration Staff
NSW Department of Education
NSW02-2024
Certificate - Use Safe Practices in Food Handling
Clear To Work
NSW02-2020
Certificate - Administration of Medicines in School
NSW Department of Education
NSW08-2023
Certificate III - Financial Services
Commonwealth Bank Australia
11-2020
Certificate - Allergen Management
Clear To Work
02-2020
Certificate IV - Business Administration
TAFE NSW
Newcastle, NSW10-2016
Skills
- Proficient in assisting students with varying needs in educational settings
- Skilled in supporting students from varied background
- Medication administration and documentation
- Demonstrated teamwork proficiency
- Ability to be flexible and use existing skills in many areas
- Strong verbal and written communication
- Staff management expertise
- Independent problem-solving ability
- Proficient in frontline customer support
- Ability to adhere to OH&S, knowledge of Work, Health & Safety procedures
- Efficient workload management
- Proficient in Microsoft Office and accounting software
References
Iain Thornton
Deputy Principal
Bourke High School
E: iain.thornton@det.nsw.edu.au
P: (02)6872 2522
Craig Dunbar
Head Teacher
Bourke High School
E: craig.dunbar@det.nsw.edu.au
P: (02)6872 2522
Timeline
School Administration Officer /School Learning Support Officer
Bourke High School
07.2023 - Current
Customer Service Representative
Commonwealth Bank of Australia
03.2020 - 06.2023
School Learning Support Officer
Walgett Community College Primary School
08.2018 - 12.2020
Administration/Learning Support Officer
St Joseph’s Primary Walgett
02.2018 - 08.2018
Certificate - Anaphylaxis For Teaching And Administration Staff
NSW Department of Education
Certificate - Use Safe Practices in Food Handling
Clear To Work
Certificate - Administration of Medicines in School
NSW Department of Education
Certificate III - Financial Services
Commonwealth Bank Australia
Certificate - Allergen Management
Clear To Work
Certificate IV - Business Administration
TAFE NSW
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