Kerrie Myer
Albury,Australia (+61)
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
24
24
years of professional experience
Work History
General Manager
Bupa Aged Care
01.2020 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Director of Clinical Services
Alexandra District Hospital
10.2018 - 01.2020
- Streamlined clinical operations for improved efficiency through effective staff management and resource allocation.
- Promoted a culture of continuous improvement by encouraging staff input on process enhancements and best practices adoption.
- Fostered an inclusive work environment that valued diversity, leading to increased employee satisfaction and engagement levels.
- Oversaw recruitment efforts to attract top talent in the field, contributing to a highly skilled workforce capable of delivering excellent patient care services.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Implemented new policies and educated staff on changes.
- Achieved accreditation compliance by maintaining up-to-date knowledge of healthcare regulations and ensuring adherence to industry standards.
Director of Nursing
Ramsay Sime Darby Health
08.2017 - 09.2018
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Championed initiatives focused on improving workplace diversity to foster an inclusive environment that respects the cultural backgrounds of staff members and patients alike.
- Contributed to organizational strategic planning efforts by providing insights on nursing best practices, workforce development issues, and healthcare trends affecting service delivery models.
- Engaged with local educational institutions to support the recruitment and retention of highly skilled nurses, contributing to a robust pipeline of qualified professionals entering the workforce.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Established new policies and updated existing policies to improve standard of care for patients.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Project Manager /Assistant Director of Clinical Services
Ramsay Health Care, The Border Cancer Hospital
02.2016 - 07.2017
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Director of Surgical Services
Ramsay Health Care, AlburyWodonga Private Hospital
05.2013 - 02.2016
- Streamlined surgical processes for increased efficiency and reduced operation times.
- Developed and maintained a high-quality surgical services team through rigorous training and performance evaluations.
- Enhanced patient safety with thorough preoperative assessments and risk evaluations.
- Coached, mentored and supported managers, colleagues and staff.
- Chaired committees, work groups and meetings.
Facilities Manager/Director of Surgical Services
Ramsay Health Care, Murray Valley Private Hospital
07.2006 - 05.2013
- Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
- Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
- Utilized benchmarking data to identify best practices in the industry, leading continuous improvement initiatives within the facilities management team.
- Investigated problems and determined appropriate remedies.
- Interviewed, hired and trained qualified maintenance employees.
CSSD Manager
Ramsay Health Care, AlburyWodonga Private Hospital
08.2001 - 07.2006
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Perioperative Nurse / Clinical Nurse Specialist
Ramsay Health Care, AlburyWodonga Private Hospital
02.2000 - 08.2001
- Enhanced patient safety by meticulously following surgical protocols and guidelines.
- Streamlined operating room efficiency by effectively preparing and organizing equipment and instrumentation
- Improved team communication and collaboration, implementing strategic huddles before each surgery.
Education
Master of Health Administration - Health Administration
La Trobe University
Melbourne, VIC06.2022
Diploma of Applied Science, Nursing - Nursing
Riverina Murray Institute of Higher Education
Wagga Wagga11.1988
Skills
- Staff Supervision/HR Managent
- Customer Relationship Management
- Workfrorce Planning
- Staff/Roster development & management
- Time Management
- Attention to detail
- Interpersonal skills
- Strong worth ethic
- Resource management
- Strategic thinking/planning
- Leadership skills
Referees
Available upon request
Timeline
General Manager
Bupa Aged Care
01.2020 - Current
Director of Clinical Services
Alexandra District Hospital
10.2018 - 01.2020
Director of Nursing
Ramsay Sime Darby Health
08.2017 - 09.2018
Project Manager /Assistant Director of Clinical Services
Ramsay Health Care, The Border Cancer Hospital
02.2016 - 07.2017
Director of Surgical Services
Ramsay Health Care, AlburyWodonga Private Hospital
05.2013 - 02.2016
Facilities Manager/Director of Surgical Services
Ramsay Health Care, Murray Valley Private Hospital
07.2006 - 05.2013
CSSD Manager
Ramsay Health Care, AlburyWodonga Private Hospital
08.2001 - 07.2006
Perioperative Nurse / Clinical Nurse Specialist
Ramsay Health Care, AlburyWodonga Private Hospital
02.2000 - 08.2001
Master of Health Administration - Health Administration
La Trobe University
Diploma of Applied Science, Nursing - Nursing
Riverina Murray Institute of Higher Education
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