Kerrie Wright
GERALDTON,WA
Summary
Experienced Housekeeping professional with over 20 years of expertise. Highly efficient and professional in approach. Goal is to excel in the House Keeper position at your esteemed company. Consistently delivered exceptional service and maintained clean and organized environments throughout career. Extensive knowledge and attention to detail to contribute to team success.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Utilities
Sodexo Karntama
08.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions..
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced linen loss by maintaining accurate inventory records and conducting regular audits.
- Collaborated with housekeeping staff to promptly address any linen shortages or quality issues.
- Upheld high standards of hygiene through strict adherence to infection control protocols during laundering processes.
Mine Site Cleaning
Sodexo Karntama Village
02.2022 - 08.2022
- Participated in workshops and professional development opportunities to continuously improve skills in mime techniques.
- Collaborated with team members to develop new strategies for tackling challenging cleaning tasks efficiently.
- Assisted in the training and development of new team members, fostering a collaborative work environment that prioritizes safety and quality.
- Assisted with daily inventory checks to ensure adequate supplies were available for efficient cleaning operations.
- Maintained cleanliness in high-traffic areas, resulting in a more pleasant experience for all site users.
- Utilized proper lifting techniques when handling heavy materials, minimizing risk of injury on the job site.
- Provided excellent customer service to clients, addressing any concerns or requests related to site cleanliness promptly and professionally.
Housekeeping Cleaner
Sodexo Karntama
08.2021 - 02.2022
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
HOUSE KEEPER
Mantra Hotel
05.2005 - 07.2021
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- Keep storage areas and carts well-stocked, clean, and tidy
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers
- Remove debris from driveways, garages, and swimming pool areas
- Sort, count, and mark clean linens and store them in linen closets
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors
- Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
HOUSE KEEPER
Hill 50 and Blackcat Mines
01.1992 - 12.1995
KITCHEN HAND AND WAITRESS
Queens Hotel
02.1990 - 01.1992
HOUSEKEEPER AND BREAKFAST WAITER
Wintersun Hotel
05.1988 - 02.1990
CUSTOMER SERVICE
Target
01.1984 - 05.1988
Education
Completed coursework towards High School Diploma -
GERALDTON SENIOR COLLEGE
GERALDTON, WA11.1983
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Health and safety compliance
- Hospitality background
Certification
- HLTAID001 Provide First Aid
- HLTAID001 Provide CPR
- HLTAID002 Provide basic emergency life support
- Certificate III in Hospitality
- Chemical Handling and Safety
- Responsible Service of Alcohol certificate
Roles And Responsibilities
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Keep storage areas and carts well-stocked, clean, and tidy.
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Remove debris from driveways, garages, and swimming pool areas.
- Sort, count, and mark clean linens and store them in linen closets.
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
- Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
Personal Information
Title: House Keeper
References
- JAKE ZENOW, Supervisor, Sodexo Karntama Village. 0449998292
- NITASHA RANA, Supervisor, Sodexo Karntama Village. 0432333101
- SARAH BRADY, Manager, Mantra Hotel, 0479072547, sarah.brady89@icloud.com
- MEGAN HOWLETT, Manager, Mantra Hotel, 0400336583, megan.howlett.com
Timeline
Utilities
Sodexo Karntama
08.2022 - Current
Mine Site Cleaning
Sodexo Karntama Village
02.2022 - 08.2022
Housekeeping Cleaner
Sodexo Karntama
08.2021 - 02.2022
HOUSE KEEPER
Mantra Hotel
05.2005 - 07.2021
HOUSE KEEPER
Hill 50 and Blackcat Mines
01.1992 - 12.1995
KITCHEN HAND AND WAITRESS
Queens Hotel
02.1990 - 01.1992
HOUSEKEEPER AND BREAKFAST WAITER
Wintersun Hotel
05.1988 - 02.1990
CUSTOMER SERVICE
Target
01.1984 - 05.1988
Completed coursework towards High School Diploma -
GERALDTON SENIOR COLLEGE