Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kerrin Muller

Darwin,NT

Summary

Seasoned Recruitment Manager offering comprehensive experience in human resources management, strategic planning, and talent acquisition. Recognized for developing effective recruitment strategies that align with organizational goals, resulting in an improved hiring process. Strong interpersonal skills allow successful collaboration with stakeholders at all levels to foster positive work environment. Significant impact made in previous roles through implementation of innovative sourcing techniques and maximizing team productivity.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Recruitment Manager

Pandanus Workforce
07.2024 - Current
  • 360 Business Development: engage in sales, recruitment, and account management, identifying and pursuing new business opportunities in the labour hire market.
  • Client Management: communicate with clients to understand their requirements, manage and grow existing relationships, and ensure client satisfaction.
  • Recruitment Tasks: handle multiple recruitment activities, including screening resumes, interviewing candidates, conducting reference checks, organizing medicals, training and inductions, and mobilizing staff to client sites.
  • Site Management: perform site check-ins and visits for meetings and to support new starters.

Qld Recruitment Manager

IntoWork Australia
09.2023 - 07.2024
  • Manage the end-to-end recruitment process for mid to senior-level roles.
  • Partner with hiring managers to define job requirements, create job descriptions, and develop tailored sourcing strategies.
  • Utilize multiple sourcing methods including job boards, LinkedIn, networking, social media, and employee referrals.
  • Conduct thorough candidate interviews and assessments to evaluate skills, experience, and cultural fit.
  • Coordinate interviews, feedback sessions, and offers with internal teams.
  • Maintain a pipeline of qualified candidates for future hiring needs.
  • Track and report recruitment metrics such as time-to-fill, cost-per-hire, and source of hire.
  • Ensure compliance with all federal, state, and local employment laws and regulations.
  • Mentor and support junior recruiters and talent acquisition coordinators.
  • Contribute to employer branding efforts and candidate experience improvements.

Operations Manager

Zonda People
05.2023 - 12.2023
  • Leadership team
  • Budgets/forecasts
  • Strategy
  • International recruitment
  • Tender writing
  • Stakeholder management
  • Internal recruitment
  • HR management
  • EBA/Award interpretation

Senior Recruitment Consultant

Extrastaff
10.2019 - 05.2023
  • End to end recruitment/360 recruitment
  • Pre-Employment drug & alcohol testing
  • Existing client visits
  • New business development - B2B
  • Candidate compliance
  • Client compliance
  • OSHA monthly visits
  • Cold calls
  • Marketing of potential candidates
  • KPI of 2 new clients per month
  • Zero fill rate
  • Networking/client functions
  • Local & migrant labor hire candidate management
  • Weekly reporting
  • On call weekly
  • Creating/posting on job boards
  • National Account management

Branch Manager

Reliance Recruitment
05.2018 - 10.2019
  • Manage all aspects of the Branch effectively including profit and loss, sales, HSE, HR and operations.
  • Weekly payroll
  • OSHA
  • Ensure all recruitment products are sold and implemented to new Clients.
  • Develop marketing and advertising strategies for candidate attraction and retention.
  • Training of new Consultants
  • Daily branch meetings with Consultants
  • Weekly one on one meeting with Consultants
  • Monitor candidate selection.
  • Business development
  • Business retention
  • PSA documentation & presentation

Human Resources Manager

North Shore Scaffolding
08.2015 - 05.2018
  • Preparing or updating employment records related to hiring, transferring, promoting, and terminating.
  • Explaining human resources policies, procedures, laws, and standards to new and existing employees and managers.
  • Ensuring new hire paperwork is completed and processed including contract preparation and variations.
  • Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
  • Addressing any employment relations issues, such as work complaints and harassment allegations.
  • Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks.
  • Workforce Planning and Employment
  • Implementing the organization's recruiting strategy
  • Interviewing applicants
  • Administering pre-employment tests
  • Processing transfers, promotions, and terminations
  • Writing job descriptions.
  • Performing job evaluations and job analyses
  • Conducting and analyzing compensation reviews
  • Resolving grievances
  • Writing of Policies & Procedures
  • Implementation of Policies & Procedures
  • Assisting with processing employee grievances
  • Overseeing engagement programs and other employee relations work
  • Pre- Employment ACC checks completed.
  • Updating and management of HRIMS
  • Exit interviews.
  • Immigration applications and queries

Recruitment Consultant

Adecco Personnel
06.2014 - 06.2016
  • 360/end to end desk of 145 temporary associates
  • 250k billed permanent placements.
  • National Account Management of Goodman Fielder/Downer & Higgins.
  • Attract candidates using a variety of different means and to register and complete the end-to-end recruitment process for suitable applicants and to ensure the branch always has a quality pool of work ready candidates.
  • Write and place effective job advertisements in appropriate media and consult with the client on same.
  • Accurately establish client needs through quality job briefs.
  • Seek, establish, and maintain effective client relationships.
  • Provide clients with responses to requests for information pertaining to all aspects of our business (pricing, proposals, and service delivery information).
  • Proactively develop, gain, and grow new and existing business through a variety of means ensuring KPI's are met and including but
  • Increase of wallet share of existing clients.
  • Increase in hours billed in accordance with budget targets.
  • Ensure that associates always receive quality care.

Education

HSE Reps 1 -

ProMed
10.2023

Master of Business Administration (Global) -

University of Chicago
10.2023

New Zealand Diploma of Business (HR Management) (Level 5) -

TAFE College New Zealand
10.2023

Skills

  • Talent acquisition
  • Client relationship management
  • Compliance management
  • Recruitment strategy and planning
  • Training and development
  • Onboarding process management
  • Negotiation skills
  • Human resource management software HRMS
  • Health and safety compliance
  • Relationship building

Certification

  • Drug and Alcohol Tester Certificate
  • Drivers Licence

Languages

English

Timeline

Recruitment Manager

Pandanus Workforce
07.2024 - Current

Qld Recruitment Manager

IntoWork Australia
09.2023 - 07.2024

Operations Manager

Zonda People
05.2023 - 12.2023

Senior Recruitment Consultant

Extrastaff
10.2019 - 05.2023

Branch Manager

Reliance Recruitment
05.2018 - 10.2019

Human Resources Manager

North Shore Scaffolding
08.2015 - 05.2018

Recruitment Consultant

Adecco Personnel
06.2014 - 06.2016

HSE Reps 1 -

ProMed

Master of Business Administration (Global) -

University of Chicago

New Zealand Diploma of Business (HR Management) (Level 5) -

TAFE College New Zealand
Kerrin Muller