Kerry-ann Van Der Walt

• Quickly learned new skills and applied them to daily tasks, improving classroom effectiveness.
• Carried out day-to-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Reading, Comprehension, Writing

• Followed all company policies and procedures to deliver quality work.
• Listened and responded to customer requests and forwarded necessary information to superiors.
• Interpreted clients' needs and introduced services to fit specific requirements.
• Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
• Main Achievements: Prize for Rep of the year 2009 and 2010 Mixed Division, Specialist Rep of the year 2011 and 2012, 2015 1st place for product incentive, Top 5 Achiever Detail Representative 2016, Team of the year member 2015 and 2016, I was ac
• I was employed to cover all products (ethical and generic) and specialities in my area
• I acted as a Detail, Pharmacy, Specialist and Hospital Rep for East London and surrounds
• I was responsible for all new Product Launches in the East London and all training, detailing, theatre tea's and in theatre consultation, sales
• This includes all PR functions
• I was responsible for over 60 products
• My responsibilities included territory management, budgeting and focus brands.

Main Achievements:

Rep of the year 2009 and 2010, Specialist Rep of the Year 2011 and 2012, 1st Place for Product Incentive 2015, Top 5 Achiever Detail Representative 2015 and 2016.

• I was employed to detail Specialists, Sisters and Nursing staff, Pharmacy, Clinical Engineering
• I was responsible for training, CME's and involved in government tenders and ordering
• My main objective was to convert reusable ventilation equipment to disposable, as well as sales of Capital Equipment.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships.

Main Achievements:

Grew disposables by 200%

• I was responsible for Johannesburg Central and East Rand
• Detailed surgeons, sisters and pharmacy staff, did all in-service training, doctors skills training and workshops.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
• Exceeded sales goals, increased revenue and facilitated sales.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Resolved order issues efficiently and enhanced customer satisfaction ratings.
• Contacted customers and prospects to generate new business to achieve company growth goals.
• Identified prospect needs and developed appropriate responses along with information on suitable products and services.
• Serviced existing accounts on regular basis to maximize revenue.
• Demonstrated products and specific features at customer locations and special events.
• Consulted with all specialists to establish new business partnerships through exploratory and informative meetings focused on value and benefits of device solutions.

Main Achievements:

Prize for best growth in Endo 2006

• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Identified opportunities and developed business to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling, and pricing.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Achieved top performance by strategically adapting to rapidly changing, competitive environment.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Computed total costs and profit requirements for customer sales to provide accurate pricing.
• Worked independently with minimal supervision.
• Prioritized tasks and projects to meet tight deadlines.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Developed new business relationships and maintained existing through regular communications and effective account management.
• Attended monthly sales meetings and quarterly sales trainings.
• Recorded accurate and efficient records in customer database.
• Merchandised attractive shelf displays with current offerings to drive store sales.
• Completed call reports, paperwork and on-going personal training by required deadlines.
• Opened new merchandise and stocked sales floor racks and shelves.
• Built and maintained positive relationships with diverse stakeholders.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.

Main Achievements:

100% market share vs Company and Competitors.

• I was responsible for detailing Plastic Surgeons, Dermatologists and Pharmacists, Pharmacy sales and development.
• Analyzed market to identify new opportunities and strengthen relationships with doctors, pharmacies and nurses.
• Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Called on new and existing customers targeting specific lists, AOPs and products.
• Serviced existing customer accounts and found opportunities for growth within sales territory.
• Sales, Training, Promotions and Marketing
• Managing casual staff.