Kerry Astill
Harlaxton
Summary
Dedicated Support Worker with a proven track record at Complete Care Team, enhancing client independence through personalized care plans and effective communication. Skilled in daily living support and active listening, I successfully advocated for client rights, fostering community engagement and improving overall quality of life. Committed to delivering compassionate, client-centered care.
Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Track record of fostering safe and supportive environment through empathy and adaptability.
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with several years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Support Worker
Complete Care Team
2021 - Current
- Assisted clients with daily living activities to enhance independence and well-being.
- Developed personalized care plans based on individual needs and preferences.
- Collaborated with healthcare professionals to ensure comprehensive support for clients.
- Trained new staff on best practices in client care and safety protocols.
- Monitored client progress and reported changes to appropriate team members regularly.
- Implemented strategies to improve service delivery and client satisfaction rates.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues, and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
Suport Worker
Wellways
2018 - 2021
- Provided personalized support to individuals with disabilities, enhancing daily living skills and overall quality of life.
- Developed and implemented tailored care plans in collaboration with multidisciplinary teams to meet client needs.
- Facilitated communication between clients, families, and healthcare providers, ensuring clarity and understanding of care processes.
- Monitored client progress and behavior, adjusting care strategies to promote positive outcomes and independence.
- Advocated for client rights and access to community resources, empowering individuals to achieve personal goals.
- Kept clients engaged in social networks and communities for personal health and growth.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
Education
Certificate III - Aged Care Cert III
Shellharbour Tafe
Commercial Cookery
Wollongong Tafe
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Daily living assistance
- Confidentiality and privacy
- Active listening
- Behavioral support
- Meal preparation
- Meal planning and preparation
- Transportation assistance
- Life skills development
- Clean driving record
Certification
- License drivers
Timeline
Support Worker
Complete Care Team
2021 - Current
Suport Worker
Wellways
2018 - 2021
Certificate III - Aged Care Cert III
Shellharbour Tafe
Commercial Cookery
Wollongong Tafe