Kerry Crocker

Retail Pharmacy Manager

Dernancourt Pharmacy

DERNANCOURT, SA

08.2012 - 02.2024

Dispensing duties/ Assisting the Pharmacist/ Webster Packing
QCPP management
Pharmacy Assistant duties
Cash handling/ Banking
Staff training
Stock control/ Ordering & Invoicing
Opening & closing of business
Customer liaison/ Deliveries
Promotional displays/ Planograms
Managed daily pharmacy operations and ensured compliance with regulations.
Oversaw inventory management and maintained optimal stock levels.
Supervised pharmacy staff and delegated tasks effectively.
Ensured accurate medication dispensing and patient consultation services.
Implemented policies and procedures related to medication storage, security, record-keeping, sanitation.
Responded promptly to customer inquiries about medications or health care products.
Initiated cost saving measures by negotiating contracts with vendors.
Provided guidance on drug interactions, side effects, dosage information.
Ensured proper maintenance of pharmacy equipment and supplies.
Maintained records of inventory, sales, and customer data.
Created schedules for pharmacy staff to ensure adequate coverage.
Collaborated with physicians on patient care plans including medication recommendations.
Oversaw the hiring and training of new pharmacy employees.
Handled administrative tasks such as filing documents and creating purchase orders.
Monitored prescription accuracy and compliance with laws and regulations.
Managed financial operations such as budgeting, accounts receivable and payable, and payroll processing.
Conducted regular audits to verify compliance with safety standards and protocols.
Evaluated performance of pharmacy staff members regularly through feedback sessions.
Analyzed monthly sales reports to identify areas of improvement in service or product offerings.
Supervised daily operations at the retail pharmacy counter.
Prepared weekly reports on pharmacy activities for senior management review.
Oversaw work activities, performance and service quality of pharmacy staff.
Trained pharmacy interns and newly hired technicians.
Ordered supplies needed for pharmacy and kept tabs on inventory levels.
Communicated with patients with compassion while keeping medical information private.
Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
Ordered inventory on weekly basis to meet anticipated demand and reduce backorders.
Assessed safety procedures and federal regulations to maintain pharmacy compliance.
Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
Explained policies, procedures and services to patients.
Maintained records management system to process personnel information and produce reports.
Recruited, hired and trained new medical and facility staff.

Summary

Overview

Work History

Retail Pharmacy Manager

Education

Product Training Certificates & Modules Completed -

First Aid Qualified -

Certificate II -

Year 12 Completed -

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References

Accomplishments

Timeline

Retail Pharmacy Manager

Product Training Certificates & Modules Completed -

First Aid Qualified -

Certificate II -

Year 12 Completed -

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