Kerry Hanstock

Inventory Management

• Accepting and processing of goods inwards to fulfil stock requirements across all stores. Ensuring discrepancies in orders are managed at all levels

Warehouse / Stockroom Management

• Hands on approach to maintaining the day to day running of the warehouse, including lay out and storage of stock to provide a logical and methodical work space

Fault Management / Credit Management

• Communicating with suppliers, staff and customers in regards to faulty items across all aspect of the credit process

Outgoing Stock Management

• Co-ordination of all outgoing stock ensuring orders are ‘picked and packed’ in a timely manner to ensure deadlines are met

Project Management

• Coordinated and supported the delivery of the brand's virtual and face to face workshops from conception to completion
• Created project plans with established timelines, assigned to appropriate teams and managed workflow
• Maintained records of all documents related to each project
• Actively sought out feedback from stakeholders throughout the duration of a project
• Built and maintained strong working relationships with key clients including Westpac, Xero, Unilever and The University of Melbourne

Executive Assistant

• Provided the highest level of support to the Business Founder
• Managed business development including client meetings and drafting proposals for new business opportunities based on client needs and requirements
• Managed all PR functions including liaising with PR agencies and key media contacts, managing logistics of press interviews and speaking engagements
• Assisted with the creation and publication of the podcast 'How I Work' including scheduling interviews, episode release scheduling and working collaboratively with the show's producers

Administration

• Managed correspondence and document control
• Maintained consultant schedules
• Oversaw daily office operations
• Coordinated the delivery of workshops including preparing spaces, liaising with clients and resolving issues

Inventory Management and Logistics

• Oversaw incoming and outgoing goods to efficiently manage stock control, fulfillment and replenishment across all Victorian stores

Policies and Procedures

• Implemented and optimised processes and business operations to improve logistics flow
• Ensured strict compliance with operational policies and procedures and OHS regulations

Administration

• Managed daily warehouse operations, correspondence and general administrative tasks
• Established and maintained good relations with customers, vendors and transport companies through high level communication

Small Business Strategy

• Developed and managed the business short and long term strategy to ensure consistent growth, financial viability, consumer engagement and brand recognition

Client Relationship Management

• Built and maintained strong working relationships with clients and delivered an exceptional client experience

Business Management and Administration

• Managed client invoicing, business insurances and general administration
• Managed all business marketing and advertising
• Maintained CRM, membership data and communication

Health and Fitness

• Offered a range of health and fitness services including CrossFit, Personal Training and Pilates