Kerry Hardman
Goonoo Goonoo Rd, Tamworth,NSW
Summary
Accomplished Lead Horse Trainer at RWWA, adept in equine nutrition and training program development, enhanced horse performance through tailored plans. Excelled in customer satisfaction and attention to detail across roles, significantly improving service quality. Leveraged expertise in gardening and landscaping at Imported Ceramics, demonstrating a commitment to excellence and workplace safety.
Overview
29
29
years of professional experience
Work History
Lead Horse Trainer
RWWA
North Dandalup, WA
05.2022 - 11.2024
- Maintained accurate records of horse health history, vaccinations, feedings schedules, medications administered.
- Developed individualized training plans for each horse based on experience level and needs.
- Worked closely with veterinarians to develop treatment plans for injured or ill animals.
Manager
Morning Sun Ranch
Perth, WA
06.2008 - 11.2022
- Supervised the management and beautification of property gardens and lawns.
- Managed contractors and staff to maintain high standards of work quality.
- Directed health and management efforts to foster a healthier organizational environment.
- Oversaw horse welfare and agistment, ensuring high standards of care.
- Oversaw the efficient transportation of company goods.
Horse Farm Manager & Trainer
Azizah Arabians
Mardella, WA
10.2010 - 12.2020
- Managed daily operations of the horse farm, ensuring optimal care and maintenance of facilities.
- Trained horses using effective techniques to enhance their performance and behavior.
- Conditioned Arabian horses for optimal performance in shows.
Customer Service Representative
MYERS
Garden City Booragoon, WA
01.2000 - 12.2007
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
- Developed strategies for improving customer service quality.
- Provided excellent customer service to patrons.
- Prepared and served hot or cold beverages.
- Maintained cleanliness of work area, including counters and equipment.
- Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.
- Restocked product displays based on demand and projected sales.
- Opening and closing of the shop.
- Cash handling, Inc. ESPOS.
- Stock Rotation & Orders
Console Operator
BP Fuel
Bullcreek, WA
01.1996 - 01.2000
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Gosnells Senior High School
Gosnells, WA12-1995
Skills
- Trauma recovery
- Groundwork training
- Equine nutrition expertise
- Breeding management
- Equine safety
- Training program development
- Customer satisfaction
- Attention to detail
- Merchandise restocking
- Telephone management
- Workplace safety
- Gardening and landscaping oversight
References
References available upon request.
Timeline
Lead Horse Trainer
RWWA
05.2022 - 11.2024
Horse Farm Manager & Trainer
Azizah Arabians
10.2010 - 12.2020
Manager
Morning Sun Ranch
06.2008 - 11.2022
Customer Service Representative
MYERS
01.2000 - 12.2007
Console Operator
BP Fuel
01.1996 - 01.2000
High School Diploma -
Gosnells Senior High School
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