Experienced Middle Office Analyst with a strong background in investment operations and trade support across Fixed Income, FX, Commodities, and Equities. Skilled in trade lifecycle management, risk mitigation, and process optimization, ensuring accuracy, compliance, and operational efficiency. Proven ability to resolve trade breaks, enhance straight-through processing (STP), and collaborate with front office, custodians, and counterparties. Adept at regulatory compliance (MiFID II, Dodd-Frank, EMIR), and driving process improvements to streamline operations. Detail-oriented, analytical, and passionate about delivering results in fast-paced environments. Open to connecting and exploring new opportunities in investment operations and financial services.
Overview
19
19
years of professional experience
Work History
Senior Analyst, Global Equity Sales
ROYAL BANK OF CANADA
02.2024 - 08.2024
Monitor Sales book, GBOI, and Fails reporting and exceptions
Responsible for booking all allocations of Block trades, including CTM, FIX, voice, ALEX, GTC, ECN, and Fidessa
Responsible for monitoring and resolving fails
All relevant reports and reconciliations are performed, breaks are notated and cleared as appropriate and passed for sign off daily
Where any policy or underlying reconciliation is not sufficiently understood this should be escalated to the Team Manager or above
Trade amendments in TOMS, GBOI, and Fidessa
New Issues and Placings Processing
Manual DMA client bookings
Monitoring Group inboxes
Ensure B2B/omnibus book positions are flat intraday
Sub-accounts and new account opening assistance, KYC assistance
To be a point of contact for Sales/Trade teams and Settlements
Fails Management including Front office-related issues e.g., booking errors
Client Confirmation (VCON)
To be the point of contact for tier 1/Platinum Clients and continue to develop and enhance excellent Client Service
Analyst, FI Trade Management
PRUDENTIAL GLOBAL INVESTMENT MANAGEMENT
01.2021 - 06.2023
Check IG/HY & EM Bloomberg & Traders Blotter against Aladdin
Provide Investment grade portfolio managers with daily cash numbers
Running positions reports in Aladdin to see if there are any Government Bonds to cover
Send out Overdraft Reports for all UK Accounts to the trading desks
Advising the HY traders of any large subscriptions or redemptions affecting their cash numbers
UnaVista Mifid Reconciliation & Reporting
Confirm FX & OTC Fixed Income trades
Ad hoc Cash Entries
New Broker & Fund setups
Set up New Issue Bonds in the Security Master
Monitor any margin payments and advise the desk of any estimated moves
Moving funds from the Parent portfolio to Strand entities
Reviewed Securities for Fixed Income OTC trades that were in SM Pending status on the Dash in Bloomberg, investigating and resolving any trade mismatches in Omgeo CTM for Debt & Equity
Running Daily, Weekly, and Monthly reports
Liaising with Brokers and Custodians to ensure trades are matched correctly and settled on time
Month-end Interest Sweeps
Providing the PMs of Hedge Estimate reports
Claims Investigation
Foreign Exchange (spot and forwards for portfolio hedging purposes)
Facilitating trade flow processes and ensuring trades are entered timely and accurately
Serving as primary liaison between the portfolio management and operations teams
Providing timely resolution to operational issues raised by the portfolio management team
Actively researching/resolving trade discrepancies with internal and external stakeholders
Monitoring and/or creating daily reports
Performing daily control checks to ensure trade activity has been accurately captured
Gathering and analysing data to assist with key metric reporting
Help develop and maintain departmental policies, guidelines, and procedures
Anticipating issues that may adversely affect operational support and taking action to reduce the risk of occurrences
Proactively seeking ways to improve current processes by leveraging the tools available to identify inefficiencies
Cultivating both internal and external relationships to ensure proper service levels are achieved
Communicating operational support changes and initiatives to all impacted areas of PGIM
Thoughtfully assess and manage risk
Identify trends/reoccurrences and implement practical solutions to mitigate control weaknesses and inefficiencies
Leverage operational knowledge to increase efficiency surrounding trade room activities
Assist with projects and supply technical expertise
Senior EMEA Trade Support Analyst
FIRST SENTIER INVESTORS
11.2019 - 01.2021
Ad-hoc query resolution with Front Office, Risk, Client - Onboarding, Brokers, Custodians, and various other clients both internal and external
Data management, including security set-up, SSI maintenance, and related data
Provided comprehensive follow-the-sun Trade Support coverage from the EMEA region, working collaboratively with global colleagues
Investigated and resolved all discrepancies and failed trades/cash flows with Custodians and Counterparties and followed up with interest claims where necessary
Diligently managed Trade lifecycles for all security types such as Derivatives, Fixed Interest, and FX
Robustly monitored the Aladdin Dashboard, adding the Desk & SSIs on Bond trades where necessary and sending them through to Omgeo CTM
Confirmed Futures against the NOE Broker emails and confirmed Forex trades against Refinativ FXALL
Reviewed Securities for Fixed Income OTC trades that were in SM Pending status on the Dash in Bloomberg, investigating and resolving any trade mismatches in Omgeo CTM for Debt & Equity
Ensured all confirmed trades monitored by London Trade Support have had their Swifts sent, unsent–send, and investigated and resolved any failed swifts
Reviewed the daily failed trade reports from the Custodians, keeping the failed trade spreadsheet up to date and letting the traders know by email of all the current failed trades
Investigated and resolved discrepancies and failed trades/cash flows with Custodians and Counterparties and followed up with interest claims where necessary
Once a Month Manually closed out NDF to realise Profit & Loss for NDF trades
Posted Ad Hoc Cash entries in Aladdin CFE and ensured that cash flows for certain Funds are input into Aladdin, once the Subs & Reds email has been received
Assist the Portfolio Managers and Dealing team to ensure effective and timely settlement in the market
Data management – Including security set-up, SSI maintenance, and related data
Work collaboratively with global colleagues to provide follow-the-sun Trade Support coverage from the EMEA region
Ensure all trades executed in instruments supported by settlements (Fixed Income, derivatives, FX) are confirmed with counterparties promptly and are settled on the value date
Investigate discrepancies and failed trades/cash flows with Custodians and Counterparties and follow up with interest claims where necessary
Maintain static data relating to all instruments supported by settlements for both clients and counterparties in both internal and external data sources/systems
Ensure all daily EMIR trade reporting & confirmation timeliness requirements are met
Trade lifecycle management for all security types such as Derivatives, Fixed Interest, and FX
Confirmations Analyst
INVESCO
05.2016 - 08.2019
Ensured all trades executed in instruments supported by settlements (Fixed Income & Equity) were confirmed with Brokers on T and settled on the value date
Monitored trade message flows, identified any exceptions in our swift messaging flows, and performed investigation and analysis ensuring timely resolution
Manually processed trade executions that fall outside of the automated processes of trade instructions
Investigated and resolved discrepancies and failed trades/cash flows with Custodians and Counterparties and followed up with interest claims where necessary
Completed daily investigation and resolution of stock and cash reconciliation for the trade support team
Reviewed the daily failed trade reports from the Custodians, keeping the failed trade spreadsheet up to date and letting the traders know by email of all the current failed trades
Investigated and resolved discrepancies and failed trades/cash flows with Custodians and Counterparties and followed up with interest claims where necessary
Ensure all daily EMIR trade reporting & confirmation timeliness requirements are met
Assist the Portfolio Managers and Dealing team to ensure effective and timely settlement in the market
Robustly monitored the Aladdin Dashboard, adding the Desk & SSIs on Bond trades where necessary and sending them through to Omgeo CTM
Work collaboratively with global colleagues to provide follow-the-sun Trade Support coverage from the EMEA region
Futures & Options Reconciliations Analyst
JP MORGAN
Bournemouth, Dorset
06.2015 - 11.2015
Daily reconciliations of all EMEA & NA Futures & Options Trades between the Exchange houses and Front Office Systems
(CDS, Equities, Metals, Energy &Softs)
Ensure timely completion of Trade, Position and P&L reconciliations, with prompt delivery of reconciliation details to the relevant middle offices and brokers
Worked closely with key stakeholders and supported Middle and Front offices to manage and coordinate all new products, entities, trading books, and desk setups
Execution of daily, weekly, and monthly tasks covering reconciliations, margin movements and control, oversight, and impact monitoring of trade events including option expiries, physical deliveries, and cascading instruments
Work closely with the Controls team to deliver on the control’s agenda
Managing any other ad hoc Tasks, requests, and queries as required
Confirmations Coordinator
SHELL ENERGY TRADING
07.2014 - 04.2015
Check Trader Deal Sheets against the system of record to ensure the accuracy of the deal capture
Reconcile all Broker Recaps against the system of record to ensure accuracy
Draft (whether automatically through STP tools or manually) and ensure timely dispatch of all Counterparty Confirmations
Receive and reconcile all Counterparty Confirmations
Chase outstanding and overdue Recaps and Confirmations to ensure receipt
Monitor electronic Confirmations (both Broker and Counterparty) for failures and resolve through to a successful match
Overseeing any other ad hoc Confirmation requirements, requests, and queries as required
Associate Derivatives
COMMONWEALTH BANK
Sydney, Australia
11.2012 - 01.2014
Settlement of FX Options in Murex
Handle all pre & post-settlement queries and investigations from Internal and external counterparties
Agree flows with external counterparties for upcoming settlements of derivative trades
Rate fixing of all CBA derivatives trades
(Bloomberg)
Input of any manual derivatives settlements into the payment system MIDAS
Day-to-day duties regarding FX Option processing
Trade Break investigation and reconciliation
Trade Operations Analyst
Blackrock
Sydney, Australia
11.2011 - 08.2012
Responsible for ensuring unmatched Fixed Income & Equity trades for settlement are matched and failing trades followed up on
(Omgeo- CTM for matching)
Instructing the settlement of Fixed-income Trades (Bonds)
Ensure overdrawn accounts are investigated, resolved, and escalated
Responsible for new security setups, SSI, and mapping in Aladdin & Alert
Investigate and solve queries relating to fixed-income trades with custodians, portfolio managers, and the cash & reconciliation team
Maintaining & Updating SSI’s on ALERT
Futures Trade Break investigation and reconciliation
Daily Input of Interest Rate Swaps and Bonds Exchange for Physicals
Preparing and maintaining the records of financial transactions involving Repos, Interest Rates, Bonds, Money Market, FX & Energy Commodities, and other types of investments
Preparing daily and Monthly reports for the Brokers
Amending Broker rates
Setting Up Customer Accounts
Trading Accounts Analyst
Gazprom M&T
London, United Kingdom
12.2005 - 08.2008
Trade Input of Physical OTC Derivative and Physical Trades
Natural Gas Futures and C02 Emissions Futures reconciliation & options expiries (ICE)
Entering in all the daily prices from Relevant Energy Publications
Manual Invoicing of Energy Trades
Monthly Reporting of KPI’s
Agreeing Settlements with Counterparties & Trade query investigation
ISDA Drafting for Physical OTC Derivative and Physical Trade confirmations
Education
Advanced Diploma - Hospitality Management with High Distinction
William Blue
Sydney, Australia
08.2011
Matric Certificate - University Entrance
Roosevelt High School
Johannesburg, South Africa
Bachelor of Arts Degree -
UNISA
Investment Operations Certificate - Introduction to Securities and Investments
Skills
Trade Processing and Allocation
Reconciliation of Suspense Accounts
Proficient in Trading Platforms and Systems
Advanced Microsoft Office Suite (Excel, Word, Outlook)