To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Warehouse - Inwards Freight & Aftermarket
Expressway Spares
10.2022 - Current
Helped maintain an organized stockroom by labeling shelves, designating specific areas for different products, and rotating stock regularly as required.
Managed inbound shipments, verifying received goods against purchase orders and invoices
Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
Loaded, unloaded, and moved material to and from storage and production areas.
Operated forklift (Diesel & Electric) to safely move and stock and supplies in warehouse.
Loaded and unloaded materials onto and off of trucks.
Assisted in receiving, stocking and distribution of merchandise.
Used machinery and equipment such as box cutters, shrink-wrap guns and pallet jacks.
Diesel Forklift & Electric High Reach Forklift
Managed incoming shipments, scheduling deliveries
Owner
The Rustic Pallet
03.2021 - Current
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Creating and designing new products.
Expanded client base through social media networking increasing sales opportunities.
Market stall set-up
Always looking for new methods, practices, and systems to reduce turnaround time.
Interact well with customers to build relationships.
Self motivated
Website design
Conducted comprehensive market research for informed decision-making and strategic planning.
Ensuring timely response and effective resolution to all customer inquires.
EFTPOS
Retail Co Ordinator & Sales
GPC - REPCO
10.2019 - 10.2022
Excellent customer service via phone, person,
Replying to emails and messages in a timely manner
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock.
Replying to emails and messages in a timely manner
Stock Receiving/ manifests
Daily banking and reconciliation·
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Handled cash efficiently while adhering to company cash handling policies, ensuring accuracy in all transactions.
Increased sales revenue by building strong rapport with customers and mechanics recommending appropriate products based on their needs.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Completed visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Participated in RTL work conferences, team meetings and training sessions regularly for continuous professional development within the retail industry
Rotated stock and restocked shelves to maintain product availability and store appearance.
·Used handheld scanners to efficiently track and relocate stock throughout store.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
· Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Arranged consistent shelves, bins, and racks by following established planograms.
PERSONAL TRAINER
BEECHWOOD
12.2011 - 03.2020
Early morning starts, Own gym at home
Fostered a positive workout environment with upbeat energy and professional manner
Improved client fitness levels by developing personalized workout plans and monitoring progress.
Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
Demonstrated proper technique for exercises to avoid injuries.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
2IC Liquor Sales
IGA
07.2017 - 02.2019
Ordering and replenishing stock
Outstanding customer service via face to face and phone
Making sales via EFTPOS & POS System
Liaison with company reps and suppliers to develop and maintain strong client relationships for increased customer satisfaction and long-term loyalty.
Unloading of freight pallets - manual handling and forklift
Improved team productivity by streamlining daily operations and implementing efficient processes.
Contributed to company growth by identifying new business opportunities and expansion strategies.
Evaluated competitors regularly to maintain an up-to-date understanding of industry trends and market shifts.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Updated employee files with new details such as changes in address or banking.
Maintained employee confidence and keeping information confidential.
Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
Completed data entry and invoicing tasks with accuracy and efficiency.
Arranged consistent shelves, bins, and racks by following established planograms.
Replying to emails and messages in a timely manner
Sales, Delivery Driver
GPC - REPCO
01.2016 - 07.2017
Increased sales revenue by building strong rapport with customers and mechanics and recommending appropriate products based on their needs.
Ensuring timely and accurate deliveries of orders.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
·Used handheld scanners to efficiently track and relocate stock throughout store.
Kept records of deliveries, including invoices, delivery confirmations, and any other required documentation.
Inspect and basic maintenance on delivery vehicles regularly to keep in safe working order.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Assisted customers with prompt and polite support in-person and via telephone.
Handled cash efficiently while adhering to company cash handling policies, ensuring accuracy in all transactions.
Attention to planograms and stock placement
Retail
SADDLEWORLD WAUCHOPE
01.2014 - 05.2016
Excellent customer service,
Dealing with customers and general public,
Retail Manager (MYOB),
Receiving and ordering stock
Increased sales by implementing effective merchandising strategies and optimized store layouts.
Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Equestrian Assistant
TARCOOLA EQUESTRIAN
07.2012 - 01.2014
Communication with parents and riders of all ages
Allocation of produce and feed deliveries,
Cleaning stables and sheds,
Catching, handling and saddling horses,
Cleaning and maintenance of saddlery and gear,
Monitored horse health and administered medication and vaccinations at established intervals.
Optimized horse health through effective feeding programs, vaccination schedules, and regular check-ups from veterinarians.
Maintained accurate records of all horses in adjistment complex
Education
Year 7 - Year 11
COONABARABRAN HIGH SCHOOL
Coonabarabran, NSW
Kindergarten - Year 6
BINNAWAY PRIMARY SCHOOL
Binnaway
TAFE
Equine Sports Massage
Equestricare
Midland, WA
2023
Certificate 3 Horse Care
TAFE NSW - Taree Campus
Taree, NSW
2023
Cert III & IV Personal Training - Personal Trainer
AUSTRALIAN INSTITUTE OF PERSONAL TRAINERS
Sydney, NSW
12.2011
Skills
Current Drivers License
White Card
RSA NSW
Forklift license
References
Darren Middleton 0458656210 - Expressway Spares
Ricky Potts 0432206103 - GPC Repco Area Rep (Port Macquarie)