Kerry Killeen

• All areas of Administration duties.
• Meeting and Greeting customers and answering calls in a timely manner
• Contractors to site ensuring all Safety Procedures are followed including paperwork, and inducted to Beakon contractor register
• Maintaining Site Maintenance Schedule to ensure all contractors to site on a monthly basis, & followup paperwork for auditing purposes
• Safety Register training for SOP's on site for staff trained and uploaded.
• Chairperson for OHS Safety Committee
• Chep & Loscam Pallet Controller
• Raising Purchase Orders & Account Queries from suppliers and resolving outcomes efficiently
• Organising staff training bookings and followups
• Ordering Uniforms for sites
• Functions organising
• Ordering Stationery

• Greeting incoming Visitors and customers professionally and provided friendly, knowledgeable assistance
• All areas of administrative duties including
• Chairperson to OHS & monthly reporting
• Responsible for managing external contractors for site repairs & maintenance in a timely manner to limit disruptions
• Site Inductions for Contractors and Casual employees
• Meeting & greeting customers & external stakeholders daily
• Daily invoice coding
• Daily management and running of CHEP reports
• Liaise with senior management & staff on relative administrative outcomes
• Create purchase orders for contractor quotes, stationary, work uniforms for approval by managers
• Assist managers with Quality assurance administration for safety audits
• Assist managers with administration for site maintenance
• Generally, assist General manager & Operations manager as required

Receptionist and Admin Duties

I started at Startrack Express as a receptionist including a variety of Admin Duties

This included Pickup calls when the customer service was unable to take the calls due to high volume.

Once we moved from our smaller business to a new premise at Perth Airport i was the main Receptionist taking between 500 to 800 calls a day along with admin duties

Whilst working for Niteroad Express this was mainly PIckups and answering the front door. Later i worked for the sister company at the same premises Wesfarmers Transport as a customer service agent.

In my role as a customer service agent locating and transferring of freight to ensure customers received their freight in a timely manner, Any problems with customer stock and maintaining composure under pressure. Data Entry skills and tasks as required.

Built and maintained excellent customer service relationships through timely response to enquiries and going above and beyond to accommodate unusual requests.