Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kerry McCarthy

Warner,QLD

Summary

  • A challenging position, where I can utilize my exceptional communication skills, problem-solving abilities, and customer-centric approach to drive customer and staff satisfaction and exceed organizational goals.
  • I am ready to apply my strong organizational skills, adaptability, and passion for delivering successful outcomes for tenants and landlords

Overview

26
26
years of professional experience

Work History

Business Manager - Property Management Department

Doug Disher Real Estate
11.2022 - Current

• Managed a team of 6 Property Managers including performance, development, 1:1s, weekly
team meetings and escalated matters with 600 properties under management
• Implemented new policy and procedures modernize the office around efficiencies
• Responsible for the onboarding all new managements and then assigning them to the
appropriate Property Manager
• Managing a small portfolio of VIP accounts consisting of 25 managements
• Day to day liaison with landlords, tenants and tradespeople
• Management of maintenance
• Management of arrears
• Scheduling period routine inspections and vacates
• Entry condition reports
• Compliance oversight of smoke alarm and pool safety
• Lease renewals

  • During my time with the Team, we have completely changed the culture in the office
  • We are working towards team goals but working as a team for the first time in years.

Team Leader/ Senior Property Manager

Coronis
08.2021 - 11.2022

• Managed a team of 8 Property Managersincluding performance, development, 1:1s, weekly
team meetings and escalated matters with 1300 properties under management
• Responsible for the onboarding all new managements and then assigning them to the
appropriate Property Manager
• Managing a portfolio of 280 managements with the help of a Field Services Agent
• Day to day liaison with landlords, tenants and tradespeople
• Management of maintenance
• Management of arrears
• Scheduling period routine inspections and vacates
• Entry condition reports (overflow)
• Compliance oversight of smoke alarm and pool safety
• QCAT
• Lease renewals
• RTA dispute resolution

Senior Property/ Customer Relations Manager

Maloney's Property
05.2019 - 07.2021
  • Managing a shared portfolio of 400 managements with the help of a Field Services Agent
    • Day to day liaison with landlords, tenants and tradespeople
    • Management of maintenance
    • Management of arrears
    • Routines, Entries, Exits
    • Lease renewals
    • Compliance oversight of smoke alarm and pool safety
    • ACAT

Administrator

Stark Engineering
09.2012 - 05.2019

• Administration in the Engineering Department for sites XXXX, Tooheys, Pride, Little
Creatures and Boags, which had location throughout Australia.
• Scheduling of statutory maintenance
• Coordination of ordering of parts

• General administration



Property Manager

Elders Real Estate
04.2010 - 09.2012

• End to end property management of 150 properties 4 days a week

Property Manager

Raine And Horne
01.2004 - 01.2007

• End to end property management of 220 properties with Assistant

Property Manager

LJ Hooker
01.1998 - 01.2004

• End to end property management of 250 properties with Assistant

Education

Certificate IV in Business -

Tafe Queensland
Brisbane
01.2022

Diploma in Real Estate - Real Estate

McCleay College
Sydney
11.1996

High School Diploma -

Hurlstone Agricultural High School, Sydney
Sydney, NSW
11.1995

Girls Grammar School
Canberra

Skills

Certificate of Registration: Number: 2406949


Expiry: 20 March 2025

References

  • Debbie-Lee Hope-Jackson, Office Manager - Maloney's Property, 0413599517
  • Sue Maloney, Owner Maloney's Property, 0418 654 063
  • Megan Stark, Owner of Stark Engineering, 0419631764

Timeline

Business Manager - Property Management Department

Doug Disher Real Estate
11.2022 - Current

Team Leader/ Senior Property Manager

Coronis
08.2021 - 11.2022

Senior Property/ Customer Relations Manager

Maloney's Property
05.2019 - 07.2021

Administrator

Stark Engineering
09.2012 - 05.2019

Property Manager

Elders Real Estate
04.2010 - 09.2012

Property Manager

Raine And Horne
01.2004 - 01.2007

Property Manager

LJ Hooker
01.1998 - 01.2004

Certificate IV in Business -

Tafe Queensland

Diploma in Real Estate - Real Estate

McCleay College

High School Diploma -

Hurlstone Agricultural High School, Sydney

Girls Grammar School
Kerry McCarthy