KERRY MILLER

Highly developed leadership skills, coupled with a strong client focus and a proven ability to manage a diverse workforce, operational diversity, and experiences with in the Public Health System. Understanding of Outpatients, Inpatients, the difference between Public, Private, Ineligible and Third Party patients within the Public Health system. Highly developed interpersonal and communication skills with the ability to motivate and lead teams that promote the vision and goals of the business.

• I have held positions in which I have been required to supervise and train other members of staff. This has allowed me to develop a high level of skill around staff training and management through practical application of skills achieved. I can organise not only myself, but those for whom I am directly responsible, ensuring a high level of productivity and professionalism is maintained., The demonstration of a high level of communication skills, both written and oral is a pre-requisite for the survival of any business or organisation. Communication between management and staff, management and clients and staff and clients are an absolute necessity in maintaining a business on an even keel. I can communicate effectively on all levels and with a wide range of individuals from diverse backgrounds., The performance of duties in an effective manner that requires a very high level of organisational skills and a commitment. I have been able to develop such skills over many years. I have held positions involving little or no supervision, thereby necessitating excellent organisational ability. This has also been essential in the supervision of other staff members, ensuring a high level of productivity is maintained., Through hands on experience within the banking space, electrical, communications, fire and refrigeration industries, and Public Health system I have achieved a high level of customer service and relations skills. I can effectively handle difficult clients in a professional and pleasant manner, preventing the occurrence of disturbing or unnecessary disruptions to others. I have a caring and bright nature, which I use to the full to make sure customers are at ease whilst ensuring a high level of quality customer service is offered.

Karen Belte, Manager Revenue Services - Finance, SCHHS, 0400 914 209