Kerry Perz
Port Douglas,Australia
Summary
Results-driven professional recognized for improving operational workflows and processes. Consistently maintains high attention to detail while managing multiple tasks in dynamic settings. Committed to fostering team success through diligent work ethic.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager
Port Douglas Yacht Club
01.2021 - 09.2024
- Report directly to Management Committee and prepare managers report for meetings.
- Daily operations of club bar and restaurant.
- Engagement, hiring, termination, training and supervision of staff
- Effective and economical staff rostering. Supervision and verification of time sheets.
- Stock control procedures including purchasing, balancing, rotating and stock taking.
- Security of cash takings and bar areas, ensuring correct open and closing procedures.
- Cleanliness and hygiene in bar areas.
- Implementation of Responsible Service of Alcohol practices and procedures.
- Assist with use and maintenance of property, buildings, and capital equipment.
- Supervision of cleaning operations in all areas.
- Security and safety of premises.
- Promote, hire, arrange and prepare venue for functions.
- Engagement of artists in accordance with club policy.
- Engage in marketing and promotional activities also with social media.
- Design and create marketing posters.
- Research beneficial alcohol and food suppliers.
- Excellent communication skills.
- Customer service.
- Perform general office duties.
- Conflict resolution between staff, members and other customers.
- Computing skills.
- Opening and closing of club.
- Keeping within a budget.
- Handle complaints efficiently.
- Taking reservations via email, phone and walk-ins.
Accounts Manager
Port Douglas Electrics
Craiglie, Australia
12.2020 - 01.2021
- MYOB Accounting – Accounts receivable and payable.
- Issue and pay invoices, maintain accounts register.
- Prepare and disperse pays for staff.
- Perform general office duties and customer service.
- Reconciliation of accounts.
- Ensuring all insurances are current.
- Superannuation.
- BAS preparation.
- Perform general office duties
Accounts/Reservations & Reception
Glengarry Holiday Park
Mowbray, Australia
04.2017 - 11.2020
- Data Entry
- Perform general office duties
- Computing skills
- Liaise with suppliers
- MYOB
- Taking reservations via email, phone and walk-ins.
- Handle complaints efficiently
- Tour bookings
Sales
Moonglow
Port Douglas, Australia
07.2016 - 12.2017
- Customer Service
- Selling of jewellery
- Opening and closing of store
- Product knowledge
- Rapport building skills
- Communication skills
Partner/Owner
Pete’s Treeworx
Perth, Australia
09.2008 - 01.2016
- BAS preparation.
- Issue and pay invoices, maintain accounts register, balance profit and loss statements.
- Prepare and disperse pays for staff, including superannuation.
- Perform general office duties and customer service.
- Develop marketing strategy, newspaper advertisements and signs.
- First point of contact with clients via the telephone.
- Organizing quotation runs.
- Reconciliation of accounts.
- Ensuring all insurances are current.
- Superannuation.
- To ensure other power line cutters are working at safe distances in accordance with the 'Code of Practice for Personnel Electrical Safety for Vegetation Control Work Near Live Powerlines'.
- Operate Chipper.
- Perform ground work.
- To provide a safe working environment for herself, the employees, clients and the general public.
- Supervising and directing employees.
- Ensure all employees are recognized for their efforts.
Owner/Operator
Something Raw Café
Mandurah, Australia
01.2013 - 12.2015
- Design and create café.
- Equipment/contractor source.
- Liaise closely with local shire and contractors.
- Obtain necessary licenses to commence business operation.
- Marketing.
- Research healthy food options to determine menu items.
- Menu preparation.
- Constantly create new, menu items according to demand/popularity.
- Excellent communication skills.
- Customer service.
- Employing staff/ conducting interviews/training staff.
- Prepare and disperse pays for staff, including superannuation.
- Perform general office duties and customer service.
- Develop marketing strategy, newspaper advertisements and signs.
- Conflict resolution.
- First point of contact with customers.
- Reconciliation of accounts.
- Ensuring all insurances are current.
- Pay invoices, maintain accounts register, balance profit and loss statements.
- Supervising and directing employees.
- Computing skills.
- Balancing accounts/BAS preparation.
Natural Resource Management Officer - Water Licensing
Department of Water
Mandurah, Australia
02.2010 - 06.2011
- Liaise with the community, external agencies and internal groups in relation to their involvement in supporting appropriate natural resource management.
- Assist with the clarification and development of practical solutions to natural resource management/regional problems.
- The collection, preparation and analysis of information.
- Perform general office duties and customer service.
- Provide technical and process/policy advice both in written and oral formats and prepares routine correspondence and reports.
- Assists in providing information to, and obtaining information from, the community.
- Issued Water Licenses.
Education
Bachelor of Science - Environmental Science
Murdoch University
01.2009
Certificate IV - Environmental Science (Management)
Challenger TAFE
Western Australia01.2006
Certificate III - Business Administration
Mossman TAFE
Mossman, Queensland01.2003
Diploma of Applied Science - Beauty Therapy
Cairns Beauty Academy
Cairns, Queensland01.2001
Chipper Operation Ticket -
RSA And I’m Alert Food Training Certificate -
Skills
- Market research and industry analysis
- Bookkeeping and data entry
- Customer service and client relations
- Team building and staff training
- Conflict resolution and negotiation
- Regulatory compliance management
- Leadership experience
- Budget tracking and management
- Quick learning and initiative
- Social media engagement
- Professionalism and etiquette
- Attention to detail and accuracy
- Interpersonal communication skills
- Telephone etiquette and written communication
Certification
- Real Estate Licence
- Coxswain
References
- Robyn Shelly, Secretary, Port Douglas Yacht Club, 0418 594 347
- Margaret Brady, Former Employer, Owner – Glengarry Holiday Park, 0417 097 251
Timeline
Manager
Port Douglas Yacht Club
01.2021 - 09.2024
Accounts Manager
Port Douglas Electrics
12.2020 - 01.2021
Accounts/Reservations & Reception
Glengarry Holiday Park
04.2017 - 11.2020
Sales
Moonglow
07.2016 - 12.2017
Owner/Operator
Something Raw Café
01.2013 - 12.2015
Natural Resource Management Officer - Water Licensing
Department of Water
02.2010 - 06.2011
Partner/Owner
Pete’s Treeworx
09.2008 - 01.2016
Bachelor of Science - Environmental Science
Murdoch University
Certificate IV - Environmental Science (Management)
Challenger TAFE
Certificate III - Business Administration
Mossman TAFE
Diploma of Applied Science - Beauty Therapy
Cairns Beauty Academy
Chipper Operation Ticket -
RSA And I’m Alert Food Training Certificate -
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