Kerry Smith

Contractual position with NDIA

• Investigating and resolving outstanding payment requests that have been rejected through the myplace provider and participant portals
• Engaging with internal and external stakeholders to resolve payment enquiries
• Processing manual payments to providers and self-managed participants
• Working to resolve payment issues, guided by legislation, NDIA policies and standards, and Payments Branch Standard Operating Procedures (SOPs).
• Contribute to decision-making within the team/work area.
• Ensuring knowledge of and compliance with legislative, financial and administrative frameworks.
• Maintaining an awareness of government decision-making processes, Agency guidelines and regulations.

Temporary position of Accounts Payable Officer with Lutheran Services. Being in a temporary position I was required to adapt quickly to Lutheran Services accounts system along with developing a rapport with fellow co-workers and external stakeholders while providing high quality support ensuring compliance, legislation and policies were maintained.

• Receive, review, and process vendor invoices accurately and in a timely manner.
• Maintain relationships with vendors, including resolving any billing discrepancies or issues
• Prepare and process payments to vendors, including checks and electronic transfers
• Reconcile accounts payable transactions, including matching invoices to purchase orders and receipts
• Maintain accurate records of accounts payable transactions, including invoices, payments, and expense reports
• Ensure compliance with company policies, accounting principles, and regulatory requirements related to accounts payable processes
• Communicate with internal departments and external vendors regarding payment status, inquiries, and issues

Undertaking all aspects of Training to become Communications Officer with Queensland Police

• As Credit Controller I utilise my experience and expertise in financial and business management to administer and control aspects of the financial side of the business
• Key duties include: Manage all debt recovery activities, Negotiate and implement payment plans to recover outstanding monies, Verify daily inward payments, Prepare and process invoices and credit notes, Action and resolve client queries regarding invoices, overpayments, and refund requests, Provide administrative and service supports to HELP Disability Care Hubs, Manage Disability Hub client attendance sheets

• Key duties: Manage all aspects of account payable and receivable, Conduct account reconciliations and investigate and resolve discrepancies, Resolve all purchase order, invoice, and payment discrepancies, Receive, verify, and process all invoices, Reconcile Corporate Credit Cards (45 cards), Reconcile Suppliers Monthly Statements, Prepare and issue Purchase Orders and all necessary amendments, Review and record Tax Invoices for validity and compliance, Assist with order distribution and reconciliation of voucher such as fuel cards and Go Cards, Manage the work activities of the finance team, Oversee and maintain the accuracy of all data entry, Ensure full compliance with business policies and procedures and address any issues, Provide administrative assistance to HELP Employment and Training sites

• Key duties: Conduct assessment of HELP Training operations to ensure compliance with internal and external regulations, Prepare and submit assessment reports to the Training Manager, Identify and take corrective action to address non-compliance issues, Amend internal policies to minimise non-compliance issues, Complete internal audits to ensure all regulatory requirements met, prior to external audits

• Key duties: Assist with the preparation and set up of Employment Sites to meet business commencement date, Allocate job seekers to employment sites and arrange appointments using the government website (ESS), Prepare and distribute letters and appointment cards to job seekers, Prepare, print, and distribute all documentation for job seeker’s initial appointment, Train Call Centre team members to manage calls from job seekers and transfer calls to the most appropriate employment site

• Key duties: Establish initial contact with job seekers to commence the engagement process, Develop quality, and individually tailored Activity Agreements that support upskilling and preparation for return to work, Develop high quality resumes for individual job seekers, Encourage job seekers to find their own employment by implementing self-help strategies, Establish local employment networks to understand employment opportunities and assist job seekers by highlighting local opportunities