Kerry Taylor
Bundaberg,QLD
Summary
Highly-motivated, friendly administrator with a desire to take on new challenges. Strong work ethic, adaptability, reliable and exceptional interpersonal skills. Adept at working effectively, unsupervised and quickly mastering new skills with a proven ability to handle multiple tasks effectively and efficiently in fast-paced environment.
Overview
34
34
years of professional experience
Work History
Office Manager
Bourbong Family Medical Practice
Bundaberg, Queensland
02.1991 - Current
- Maintain computer/filing system for records, correspondence and other documents.
- Answer phone calls, responded to emails, routed mail and coordinated courier services.
- Computer skills
- Supervise staff, organise schedules and delegate tasks.
- Manage office inventory and placed new supply orders.
- Track invoices and payments to ensure accuracy of accounts receivable and payable information.
- Manage front desk operations including greeting patients, answering questions or directing them to appropriate personnel.
- Maintain impeccable office organisation to support efficiency, professionalism and performance objectives.
- Use judgment and initiative in handling confidential matters and requests.
- Code and enter daily invoices with in-house software.
- Resolve patient inquiries and complaints requiring management-level escalation.
- Assist Dr with minor procedures and pap smears. Perform ECG's, INR's, BGL's and visual acuities.
Education
Cert III in Business - BSB30101
UNE
09-2004
Skills
- Office Management
- Office Administration
- Communications
- Computer Skills
- Patient-centered Care
- Accurate Data Entry
- Scheduling Coordination
- Policy Implementation
- Organisational Skills
- Mail Handling
- Document Organization
- Account Reconciliation
- Billing - Medicare / DVA
Training
CPR - HLTAID009
References
- Mrs Maree Whittle - Practice Manager - 0431 872 593
- Mrs Sally Hamlet - RN - Mobile 0415 276 365
Timeline
Office Manager
Bourbong Family Medical Practice
02.1991 - Current
Cert III in Business - BSB30101
UNE