Summary
Overview
Work History
Education
Skills
Timeline

Kerry Tregonning

Lake Tyers,Victoria

Summary

Great passion to my culture with a wealth for community development, knowledge of history and suppression. Willingness to learn and share company developments. Honesty and integrity. Eagerly looking forward to future opportunities and youth engagement to participate in a way forward.

Overview

36
36
years of professional experience

Work History

Retail Worker

Woolworths Supermarket
10.2019 - 02.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Answered questions about store policies and addressed customer concerns.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Boosted daily sales performance by engaging customers on the shop floor and offering tailored solutions based on their needs.
  • Maximized seasonal revenue by actively promoting relevant items and participating in holiday-themed marketing campaigns.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.

Assistant Executive Officer

Lake Tyers Aboriginal Trust
06.2009 - 07.2010
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Collaborated with cross-functional teams to achieve common goals while working on various projects and tasks simultaneously.
  • Facilitated smooth communication channels within the organization, ensuring timely dissemination of information and updates.
  • Enhanced team productivity by providing comprehensive support to the Executive Officer and other staff members.
  • Assisted in strategic planning initiatives, conducting research and providing critical insights to inform decision-making processes.
  • Providing assistance in human resources functions such as recruitment, onboarding, benefits administration, and employee relations issues resolution led to a more supportive work environment.
  • Spearheaded multiple projects concurrently, resulting in improved operational efficiency and cost savings.
  • Organized high-level meetings and events, liaising with internal and external stakeholders for successful execution.
  • Boosted overall office morale by organizing team-building activities that fostered a positive workplace culture.
  • Maintained accurate records of all correspondence and documentation, ensuring easy access to relevant information when needed.

Aboriginal Health Worker

Lake Tyers Health And Children Services
05.2008 - 08.2009
  • Collaborated with physicians to ensure appropriate treatment plans were developed and executed, resulting in better patient adherence to prescribed therapies.
  • Participated in interdisciplinary case conferences to develop comprehensive care plans that addressed the diverse needs of each patient.
  • Facilitated support groups for individuals coping with various health issues, creating a safe space for shared experiences and mutual encouragement.
  • Participated in ongoing professional development opportunities, staying current on best practices in healthcare delivery.
  • Supported families navigating complex healthcare systems by providing guidance on available resources and assistance programs.
  • Assisted in coordinating community outreach programs to promote public health awareness and disease prevention.
  • Streamlined patient documentation processes, contributing to a more efficient work environment for medical staff.
  • Improved patient outcomes by providing comprehensive health education and promoting preventive care measures.
  • Educated patients on proper medication administration techniques, reducing instances of adverse reactions or complications related to medication misuse.

Receptionist

Ballarat Aboriginal Co Op
04.1985 - 04.1986
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Years Ten - Mathematics

Ballarat North Technical , Ballarat, VIC
05.1984

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Store Cleaning
  • Cash Handling Accuracy
  • Professional Appearance
  • Store maintenance
  • Customer Assistance
  • Complex Problem-Solving
  • Complaint Handling
  • Retail transactions processing
  • Customer Service
  • Friendly and Helpful

Timeline

Retail Worker - Woolworths Supermarket
10.2019 - 02.2021
Assistant Executive Officer - Lake Tyers Aboriginal Trust
06.2009 - 07.2010
Aboriginal Health Worker - Lake Tyers Health And Children Services
05.2008 - 08.2009
Receptionist - Ballarat Aboriginal Co Op
04.1985 - 04.1986
Ballarat North Technical - Years Ten, Mathematics
Kerry Tregonning