Kerry Walk

• Run a Concreting Business with my Husband, Steve.
• I do the payroll for 12 employees.
• I do all the invoicing, pay accounts and type up all the quotes for Clients.
• I work with our Clients in producing Safe Work Method Statements for all our jobs. Also provide all clients with relevant Certificate of Currencies for Work Cover and Public Liability.
• I liaise with the Accountant for all BAS and Pay as You Go W/H obligations.
• I assist in purchasing of products, equipment and stationery.

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled complaints and questions, and re-directed calls to other team members.
• Sold cameras to walk in customers if all sales staff were busy

• Was the first point of call to all visitors at the Retirement Village. Answered all phone calls and enquiries.
• Attended to all alarm calls (all Residents had pendants and alarm points in their units).
• Obtained help for all Residents in Medical Emergencies.
• Attended to all matters that were brought to me from Residents from Maintenance issues, medical issues, Body Corporate issues and social gatherings/trips.
• Offered a friendly smile and ear for those without loved ones nearby.
• Produced the local Gazette for Residents to be up to date with Village news.
• Showed vacant units for sale to prospective buyers and walked the property with them to show them the Village and what it had to offer.
• Organized all Social Events, Outings and Meetings for Residents in 64 Units

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