Kerry Wynne
Quinns Rocks,WA
Summary
I am a highly motivated, enthusiastic Customer Service professional, and have enjoyed over 15 year's developing sustainable client relationships and driving brand loyalty.
I am excited at the prospect of diversifying my skills, challenging myself and starting on a fresh career path in the mining industry .
Overview
37
37
years of professional experience
Work History
Customer Service Officer
VenuesWest
10.2005 - Current
- Coordinate solutions for high volume of customer inquiries per day
- Maintain accurate customer records and update databases
- Utilize problem solving skills to identify customer issues and develop creative solutions
- Provide training and support to new employees
- Acted in a mentoring capacity in Venueswests Indigenous Trainee Program
- Maintain high accuracy level of cash handling and balancing
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Nightfill/Storeperson
Woolworth's
08.2002 - 10.2005
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Restocked shelves
- Rotated merchandise and displays to feature new products and promotions.
- Maintained high level of safety
Customer Service Manager
Bankwest
03.1986 - 09.1996
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Created and implemented annual budgets
- Managed trained and mentored up to 20 staff
- Oversaw the security of high volumes of cash within the branch
- Prepared and presented financial reports to senior management
Skills
- Issue and Complaint Resolution
- Ability to multitask
- Team focused
- High level of physical fitness
- Honest and Reliable
- Ability to work under pressure
- Complex problem solving skills
Additional Information
Current clean C class licence.
Senior 1st aid certificate
Timeline
Customer Service Officer
VenuesWest
10.2005 - Current
Nightfill/Storeperson
Woolworth's
08.2002 - 10.2005
Customer Service Manager
Bankwest
03.1986 - 09.1996
Similar Profiles
Charlotte StoneCharlotte Stone
Swim School Coordinator at VenuesWestSwim School Coordinator at VenuesWest
Madison WoodwardMadison Woodward
Aquatic Technical Operator at VenuesWestAquatic Technical Operator at VenuesWest
Shonna RichardsShonna Richards
Fitness Instructor at Venueswest Arena JoondalupFitness Instructor at Venueswest Arena Joondalup
Gerritt CottrellGerritt Cottrell
Flooring Assistant at DC FlooringFlooring Assistant at DC Flooring
Stewart IrvineStewart Irvine
Labourer at Stirling Furniture CompanyLabourer at Stirling Furniture Company