Keryn Rauner

• Ensured compliance with safety regulations and company policies.
• Managed customer service inquiries and complaints in a timely manner.
• Resolved conflicts between team members in an effective manner.
• Supervised daily operations including scheduling shifts, assigning duties.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Organized meetings and events related to business operations.

• Developed positive relationships with school students, teachers and local community.
• Planned, executed and updated educational programs and special events.
• Communicated with children's parents and guardians about daily activities, behaviors and problems.
• Supported children's emotional and social development by adapting communication tactics for differing client needs.
• Developed professional relationships with parents, teachers, directors and therapists.
• Created and implemented developmentally appropriate curriculum addressing learning styles.
• Administered and documented results of student assessments.
• Worked closely with site director, family care workers, classroom teaching team and other specialists.
• Increased student academic performance by diversifying teaching techniques.
• Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
• Placed supply orders, organized materials and restocked items.
• Encouraged teaching staff to continually improve strategies and maximize student learning.
• Advised and mentored faculty and supported program leaders.
• Increased enrolments to 100 percent within the first 6 months of employment through engagement and interactions with prospective families.

Performed the same duties as in my current role, I moved on as I wanted to work for a more community-based not-for-profit business.