Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Generic

Kesang Lhamo

Yokine,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Professional and friendly Administration/Marketing Officer with a positive attitude and a strong work ethic. Enthusiastic and dedicated with a genuine desire to provide excellent customer services while overseeing daily office operations. Presently pursuing an Administrative/Marketing or Receptions position which will utilize all skills and abilities.

Overview

6
6
years of professional experience

Work History

Caregiver

Juniper
Embleton, WA
02.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted disabled clients to support independence and well-being.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Caregiver

Aegis Aged Care Group
Claremont, WA
11.2020 - 02.2022
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted patients with self-administered medications.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored client vital signs, administered medications and tracked to keep healthcare supervisor well-informed.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Used ECase to maintain records of services performed and apparent condition of patients.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

Marketing Officer

Drupthop Education Consultancy And Placement Firm
Thimphu, Bhutan
06.2014 - 11.2016
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Managed workflow between staff, coordinating documents, planning and creative material distribution.
  • Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Maintained complete database of files, contacts and project materials.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Served customers and followed outlined steps of service.
  • Participated in team-building activities to enhance working relationships.

Intern

Ministry Of Labour And Human Resources
Thimphu, Thimphu
10.2013 - 04.2014
  • Sorted and organized files, spreadsheets and reports.
  • Analyzed problems, identified solutions and made decisions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Collaborated in professional team to solve workflow issues.
  • Restocked office supplies and retrieved files for staff.
  • Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.
  • Represented company at industry trade shows and had direct interaction with consumers.
  • Achieved management recognition by designing and implementing special project during internship.

Intern

Business Commerce And Commercial Industry
Thimphu, Bhutan
06.2012 - 03.2014
  • Sorted and organized files, spreadsheets and reports.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Collaborated in professional team to solve workflow issues.
  • Restocked office supplies and retrieved files for staff.
  • Answered incoming telephone calls, took down messages and provided information.
  • Developed business, financial and analytical skills needed for career.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
  • Achieved management recognition by designing and implementing special project during internship.
  • Maximized productivity by analyzing protocols and identifying areas for improvement.
  • Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.
  • Upheld office schedule and calendar to coordinate workflow and meetings.
  • Reviewed related literature and conducted investigations to support research efforts.
  • Represented company at industry trade shows and had direct interaction with consumers.
  • Researched various subjects that were related to project and presented information to appropriate stakeholders.
  • Noted participant contact information on forms and sheets.
  • Conducted consumer surveys and gathered data on purchasing habits for use in branding efforts.
  • Collaborated with team members to help expand marketing channels.
  • Helped with planning and hosting of marketing events.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Utilized market trends and target audience statistics to effectively and appropriately market products.
  • Planned and executed internal and external marketing events.
  • Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
  • Worked with vendors to complete projects according to schedule and specifications.

Education

MBA - Business Administration And Management

Edith Cowan University
Perth, WA
02.2020

Bachelor Business Management - Business Management With Computer Application

Bharathiar University
Coimbatore
04.2013

High School - Commerce With Computer Application

Bhutan Board of Examinations
Damphu
12.2009

Skills

  • Team Player
  • Willingness to learn
  • Ability to deal with people
  • Good analytical and presentation skill
  • Ability to handle pressure
  • Excellent in communication both written and verbal
  • Strong leadership and motivational skills
  • Data Research and Analysis
  • Positive Attitude and Energetic
  • Data Entry and Database Software
  • Computer Proficiency
  • Correspondence and Office Documents

Timeline

Caregiver

Juniper
02.2022 - Current

Caregiver

Aegis Aged Care Group
11.2020 - 02.2022

Marketing Officer

Drupthop Education Consultancy And Placement Firm
06.2014 - 11.2016

Intern

Ministry Of Labour And Human Resources
10.2013 - 04.2014

Intern

Business Commerce And Commercial Industry
06.2012 - 03.2014

MBA - Business Administration And Management

Edith Cowan University

Bachelor Business Management - Business Management With Computer Application

Bharathiar University

High School - Commerce With Computer Application

Bhutan Board of Examinations

Accomplishments

  • Award best out going student for the year 2012-2013
  • Secured 3rd place in class in Baharathiar University Examination up to III Semester.
  • Secured 2nd position in the Product launch event intra Department level Competition, 2013.
  • Participated in State Level Seminar on Strategic Decision Making in Today's Business.
  • Participated in Poster Designing competition in 2012.
  • Participated in National Seminar On Management by consciousness.
  • Participated in the Leadership Training for Youth organized by Department of Youth and Sports, Ministry of Education, 2007.
  • Participated in the Sales Executive Training conducted by Royal Insurance Corporation of Bhutan limited, 2014.
  • Undergone Industrial Training at Suraana Textile Mills (P) Limited, 2012.


Similar Profiles

CREATE PROFILE
Kesang Lhamo