Kesari Geraghty
Meringandan West
Summary
I am a enthusiastic and driven individual seeking to expand my knowledge in the retail world. I am an experienced hospitality worker with a passion to provide the best customer service possible while continuously finding ways of improvement.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Cafe 63
04.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Developed strong working relationships with staff, fostering positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Welcomed Customers into store in pleasant and friendly manner
- Took Customers Orders
- Used POS system (ABACUS) to finalize and cash customers
- Closing and opening of store
- Train and assist new staff
- Regular stock checks to order as necessary
- Weekly banking
- General Staff Member from April 2023- July 2023, Supervisor from June 2023- March 2024, Current Assistant Manger from March 2024 - current
Waitress
Tram Vietnam
06.2022 - 04.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained clean and organized dining area, contributing to pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled cash and EFTPOS system
- Assist in opening and closing of store
Education
High School Diploma -
Highfields Sate Secondary College
Highfields11.2023
Skills
- Customer Relations
- Team motivation
- Product and service knowledge
- Keen willingness to learn and adapt
- Motivated
- Time Management
- Take on Feedback
- Passion
Timeline
Assistant Manager
Cafe 63
04.2023 - Current
Waitress
Tram Vietnam
06.2022 - 04.2023
High School Diploma -
Highfields Sate Secondary College
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