
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skilfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Methodical Quality Improvement Coordinator well-versed in conducting care and clinical staff assessments. Clear and concise communicator with an insightful and diligent approach.