Summary
Overview
Work History
Education
Skills
Attributes
Timeline
Generic

Keshya Mumford

Taylors Hill

Summary

I have over two years of hands-on experience in hospitality, working in both fast-paced café and restaurant environments. I am highly passionate about the industry, with a strong focus on providing exceptional customer service and delivering quality food. My experience has helped me develop excellent communication, multitasking, and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Customer Service

Toscanini's
06.2022 - Current
  • Customer service, cashier and cleaning service
  • Welcomed new guests and built relationships with them
  • Prepared and served beverage and food orders
  • Worked to ensure stock was ordered when required and assisted with the end of shift procedure

Customer Service

Five Star Pizza House
02.2022 - 12.2023
  • Customer service, cashier and cleaning service
  • Manage orders over the phone and in person
  • Prepare customers' food, including HSP packs, chicken parmigiana, spaghetti dishes as well as chips
  • Provided cleaning service

Education

SIT20322 Certificate II in Hospitality

Catholic Regional College
12.2024

SIT20421 Certificate II in Cookery

Catholic Regional College
12.2024

Skills

  • Customer service experience
  • Team collaboration
  • Multitasking Abilities
  • Excellent communication

Attributes

  • Communication: I can communicate with individuals of various ages, cultures, and backgrounds with great confidence.
  • Collaborative: Ability to work closely with team members to produce high quality service.
  • Dedication: Recognised willingness to do well with education on a long-term basis, regardless of circumstances.

Timeline

Customer Service

Toscanini's
06.2022 - Current

Customer Service

Five Star Pizza House
02.2022 - 12.2023

SIT20322 Certificate II in Hospitality

Catholic Regional College

SIT20421 Certificate II in Cookery

Catholic Regional College
Keshya Mumford