Kessy Eden Murinzi
Victoria,Melbourne
Summary
Proven to excel in punctuality and teamwork, I significantly enhanced client satisfaction at Jibu Burundi by streamlining transportation services and fostering strong business relationships. My expertise in safe driving and vehicle maintenance, coupled with a commitment to discretion and professionalism, ensures top-notch service delivery and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive Chauffeur
Jibu Burundi
02.2022 - 08.2024
- Enhanced client satisfaction by providing timely and efficient transportation services.
- Demonstrated excellent communication skills when coordinating travel plans with executive assistants and other support staff.
- Established a professional and courteous demeanor, creating positive first impressions and fostering lasting relationships with clients.
- Maintained a pristine vehicle appearance, ensuring a comfortable and professional environment for clients.
- Managed tight schedules and unforeseen delays, consistently delivering clients to their destinations on time.
- Continuously updated knowledge of local attractions, restaurants, hotels, and entertainment venues in order to provide informed recommendations to clients upon request.
- Adhered to strict company policies regarding personal conduct, dress code, and passenger interactions at all times.
- Streamlined pick-up and drop-off processes by maintaining open lines of communication with both clients and dispatchers.
- Completed advanced driving courses to enhance skillset as an executive chauffeur further increasing customer satisfaction rates due to smooth rides experience.
- Performed basic vehicle maintenance tasks such as oil changes tire rotation keeping cars in optimal condition.
- Obtained necessary permits for special events or designated parking areas, ensuring seamless experiences for clients during events or meetings.
- Developed strong rapport with clients, fostering trust and long-lasting business relationships.
- Navigated complex routes with ease, resulting in punctual arrivals to destinations and meetings.
- Prepared detailed expense reports after each assignment for accurate billing purposes.
- Exercised discretion and confidentiality when handling sensitive information or high-profile passengers.
- Assisted clients with luggage handling, demonstrating exceptional customer service skills.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
Warehouse Worker
Fomi Burundi
04.2020 - 09.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Aide Assistant
Croissant Rouge
09.2018 - 09.2020
- Supported rehabilitation efforts by guiding patients through prescribed exercises under therapist supervision.
- Promoted patient comfort by repositioning bedridden individuals and adjusting bedding as needed.
- Contributed to infection control measures by adhering to strict hand hygiene protocols and using appropriate personal protective equipment.
- Facilitated communication between medical professionals, patients, and families to ensure proper understanding of treatment plans and care instructions.
- Contributed to efficient facility operations by maintaining clean and organized workspaces, ensuring the availability of supplies and equipment.
- Collaborated with healthcare team members to create a safe and supportive environment that fosters healing and recovery for patients.
- Expedited meal service by assisting with feeding patients unable to do so independently, ensuring proper nutrition intake for optimal health.
Education
Baccalauréat - Entreprenariat Et Gestion Des Projet
Light University
Muha, Bujumbura Mairie, Burundi Skills
- Safe Driving
- Punctuality
- Discretion and Confidentiality
- Vehicle Maintenance
- Professional Appearance
- Fuel Efficiency
- Weather Preparedness
- Cleaning and sanitation
- Passenger transportation
- Conflict resolution skill
- Securing loads
- Teamwork and Collaboration
- Dependable and Trustworthy
- Attention to Detail
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Affiliations
- Project Management Institute
- APICS – Association for Supply Chain Management
Certification
- Area of certification Training - Timeframe
Additional Information
J'ai aussi des certificats en encadrement des enfants dans les vacances et aussi dans les bénévolat pour l'aide des personnes
Languages
Francais
Anglais
Swahili
Timeline
Executive Chauffeur
Jibu Burundi
02.2022 - 08.2024
Warehouse Worker
Fomi Burundi
04.2020 - 09.2022
Aide Assistant
Croissant Rouge
09.2018 - 09.2020
Baccalauréat - Entreprenariat Et Gestion Des Projet
Light University
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