Kestrel Kendell
Wheelers Hill,VIC
Summary
Recent graduate of the Diploma of Community Services with hands-on experience gained through 400 hours of placement. Proven ability to work effectively in a team, solve problems, and manage time efficiently. Transitioning from the hospitality industry, eager to embark on a fulfilling career where meaningful contributions can be made with strong commitment and drive.
Overview
4
4
years of professional experience
Work History
Placement Student
OzChild Dandenong
01.2024 - 12.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Accompanying staff on home visits and inspections
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Promoted a safe environment for vulnerable populations.
- Identified community resources for clients, connecting them with essential services such as housing and healthcare.
Placement Student
Neami National Noble Park YRR
04.2024 - 06.2024
- Accompanying staff on outreach
- Managed daily operations of programs including scheduling, budgeting, and staff supervision while maintaining high-quality service delivery.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Developed and maintained accurate records of programs and services.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided key emotional support to special needs youth.
- Conducted intake assessments for new residents, gathering vital information to develop personalized care plans.
Home Care Provider
Prompt Care
03.2024 - 08.2024
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
Bartender, Food and Beverage Attendant
The Mckinnon Hotel
02.2022 - 12.2023
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Food and Beverage Attendant
The Deck Bar
07.2021 - 12.2021
- Trained new staff members on company policies and procedures.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Food and Beverage Attendant
Kingpin Darwin
07.2020 - 06.2021
- Trained new staff members on company policies and procedures.
- Greeted and seated guests to provide friendly and welcoming experience.
- Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Darwin High School
01.2018
Diploma of community services -
Swinburn
12.2024
Skills
- Clear communication skills
- Managing and leading small teams/groups
- Culturally competent
- Empathetic approach to client interactions
- Works well in a team
- Self-reliant
- Client advocacy
- Following directions well
Personal Information
Date of Birth: 03/09/00
Timeline
Placement Student
Neami National Noble Park YRR
04.2024 - 06.2024
Home Care Provider
Prompt Care
03.2024 - 08.2024
Placement Student
OzChild Dandenong
01.2024 - 12.2024
Bartender, Food and Beverage Attendant
The Mckinnon Hotel
02.2022 - 12.2023
Food and Beverage Attendant
The Deck Bar
07.2021 - 12.2021
Food and Beverage Attendant
Kingpin Darwin
07.2020 - 06.2021
Diploma of community services -
Swinburn
Darwin High School
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