Ketty Friske
Worongary,QLD
Summary
Dynamic Administrative Assistant and Real Estate Agent with proven expertise in customer service and office administration, management and client relations. Demonstrated exceptional negotiation skills and a strong problem-solving ability, leading to increased customer satisfaction and repeat business. Skilled in professional communication and dedicated teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Art Smiles Dental Clinic
01.2021 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Real State Agent
Nossa Casa Imoveis
01.2016 - 01.2019
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Education
Certificate IV in Real State Practice - Real Estate
REIQ
Gold Coast 05.2024
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Customer and client relations
- Customer Relations
- Critical Thinking
- Strong Problem Solver
- Documentation and Recordkeeping
- Professional Communication
- Office Management
- Dedicated Team Player
Certification
- Real State Agent Training REIQ
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Spanish
Professional Working
Timeline
Administrative Assistant
Art Smiles Dental Clinic
01.2021 - 01.2023
Real State Agent
Nossa Casa Imoveis
01.2016 - 01.2019
Certificate IV in Real State Practice - Real Estate
REIQ
- Real State Agent Training REIQ
Similar Profiles
Kavya MahankaliKavya Mahankali
General Dentist at Happy Smiles Dental ClinicGeneral Dentist at Happy Smiles Dental Clinic
Alyssa Abigail Delfin SalangaAlyssa Abigail Delfin Salanga
Dental Assistant/Receptionist Supervisor at 7 Smiles Dental Clinic (Family Business)Dental Assistant/Receptionist Supervisor at 7 Smiles Dental Clinic (Family Business)
Kimberly BeltranKimberly Beltran
Receptionist at Smiles Dental ClinicReceptionist at Smiles Dental Clinic