KEVAL MONPARA
NOLLAMARA,AUSTRALIA
Summary
Service – Service-focused customer service representative dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem–solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Driven customer service with experience communicating with clients, answering questions, and meeting various needs. Listens carefully to questions, researches correct answers and escalates calls requiring high – level responses from other departments or supervisors.
Overview
1
1
year of professional experience
Work History
MED MAX MEXICAN RESTARAUNT
CHEF
KARRINYUP, PERTH
05.2023 - Current
- Checked quality of food products to meet high standards.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Employed training and motivational techniques to keep atmosphere constructive for employees.
- Trained and supervised line cooks to develop new skills and improve team performance.
WEST AUSTRALIAN NEWS PAPER DELIVERING
DRIVER
MULLALOO, PERTH
04.2023 - Current
- Provided customer service by responding to inquiries about newspaper subscriptions or delivery issues.
- Resolved customers' complaints regarding products or services.
- Completed paperwork associated with deliveries including invoices, receipts.
- Delivered newspapers to customers on a daily basis.
CLEANING
STAFF MEMBER
MALAGA, PERTH
07.2023 - Current
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
- Transported waste to designated disposal sites according to safety protocols.
- Dusted furniture, machines or equipment.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Followed company uniform, performance and security policies with every job.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Kept business entrances clean, tidy and professional in appearance.
Education
BACHELOR OF - COMPUTER SCIENCE
UNIVERSITY
Skills
- Leadership skills
- Business acumen
- Multitasking skills
- Stock management
- Organizational Development
- Program Management
References
- Mitul Amin, Iconic property services, 0404416242
- Krina Amin, Iconic property services, 0404416242
Timeline
CLEANING
STAFF MEMBER
07.2023 - Current
MED MAX MEXICAN RESTARAUNT
CHEF
05.2023 - Current
WEST AUSTRALIAN NEWS PAPER DELIVERING
DRIVER
04.2023 - Current
BACHELOR OF - COMPUTER SCIENCE
UNIVERSITY
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